Achieve True IT Service Management with Integrated Service Desk and Desktop Management - 100% Web Based

  • Comprehensive 100% web-based Service Desk automation supporting 12 IT industry best practices.  PinkVerified for 10 processes of ITIL v3.
  • Data and process-level integration with critical desktop management functions, such as, asset discovery and tracking, operating system and application software deployment, patch management, and remote control.  Single console interface to desktop management suite.
  • Flexible workflows easily adapt to automate request-based business processes without complex programming or expensive consulting engagements.
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  • Numara FootPrints
  • Numara FootPrints
  • Numara FootPrints

FootPrints Service Management combines your service desk and desktop management functions into a single, unified console. It will allow you to break the endless cycle of fire-fighting with reactive fixes and transition you to a strategic, proactive and service-oriented team. With FootPrints Service Management, you'll be able to focus on what is important to your business, whether that's improving customer service, reducing costs or empowering your employees.

FootPrints Customers

  • Alamance Regional Medical Center
  • Red Gold
  • Hotwire
  • Eastern Kentucky University
  • Evergreen Packaging
  • PC Mall
  • University of San Diego
  • Webmedx
  • Special Olympics
  • Cinergy Communications