
Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Government and military services through its Federal Government Solutions team.
GSA Program Details
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More than ever, business continuity and cost-effective IT Help Desk and Service Desk operations have become critical factors of success. Numara® Remote now offers unrivalled performance, flexibility, security and scalability.
The latest version of remote control technology from Numara Software has been completely re-designed, offering powerful collaboration features to boost technician productivity and facilitates an improved overall service quality.
Integration of remote control into Numara Track-It! and Numara FootPrints solutions offers a centralized system, enabling support personnel to quickly resolve end-user problems once a trouble ticket is created.
Advanced Remote Management of Desktop Computers
- Complete remote control of user mouse and keyboard
- Bi-directional file transfers
- Secure, authenticated communication
- Firewall friendly
- Multiple technicians share access to users’ desktops
- Multi-Windows platform support
- Numara Software Help Desk/Service Desk Integration
Numara Remote can be evaluated with a trial version of either Numara FootPrints or Numara Track-It!
For existing Numara FootPrints or Numara Track-It! customer, please contact your sales representative at 800-557-3031.
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