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Products: Numara® Track-It!® 8.5 Overview |
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The World’s Most Widely Installed Help Desk Software, Customer Support Software and Asset Management Software
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New help desk software features include email request management, Field Tech Web interface updates, increased OS and hardware platform support, event and skills-based routing enhancements and more!
Over 50,000 customer sites worldwide can't be wrong!
Numara Track-It! 8.5 Help Desk Software:
- Easy to configure and implement.
- Fits the way you manage your network assets and help desk support.
- Designed to track network performance from any point of view.
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Since 1991, we have listened carefully to our customers and delivered a powerful help desk software solution that meets IT help desk support and asset management needs – right out of the box.
Find out what's new in Numara Track-It! 8.5.
Delivering Help Desk and Customer Support Right Out of the Box!
Easy to Configure and Implement
Log your first ticket in seconds …
- No hassle installation
- Microsoft Outlook-style interface integrates with your existing email system
- Built-in, self-guided tools seamlessly import users and discover assets
Fits the Way You Manage Your Help Desk and Assets
Take control and improve first-time call resolution
- Manage your user and asset information your way, instantly
- Automate manual tasks by applying your own business rules
- Dynamically update your asset inventory based on your business rhythms
Track Performance from any Point of View
See where you stand and drive measurable results
- Customizable dashboards help you identify critical trends and act on them
- Deliver decision-making information to multiple stakeholders with over 100 reports
- Customizable drag-and-drop grid views give you on-demand data
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Questions? Submit an Online Inquiry
As your business grows, Numara Track-It! scales to support your increased needs and offers flexible modules that can be added to further expand your solution. For more detailed information on the Add-on Modules for Numara Track-It!, click here.
Not sure which Numara Software Solution is right for your business? Please contact our Sales team at 800-557-6970.
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Learn about the benefits of Numara® Software without leaving your desk! Our free and informative webinars fill
up fast, so reserve your seat today!
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We considered many alterna-tives, but Track-It! was the only single product that met all of our help desk and inventory needs."
David Rose
United Way |
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| Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Govern-ment and military services through its Federal Govern-ment Solutions team. |
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Numara Track-It! 8.X is officially included on the US Army’s Certificate of Networthiness
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White Paper:
An Effective Approach to Software Compliance Software has become a vital component to the success of a company’s operations. Yet very few organizations have an effective process for managing their software assets. Read this informative, free whitepaper by Sarah Keener.
A Practical Guide: Building An Effective Patch Management Process
“Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise.” Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page whitepaper. By Tony Thomas |
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