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NHS Delivers Critical Support Using Numara FootPrints
September 2009 - Numara FootPrints drives the creation of improved service desk workflow processes
Numara Software Launches Family of Integrated IT Asset Management Solutions
September 2009 - Eight Comprehensive Products Leveraging the "Power of One" Numara Asset Management Platform
Numara Software Shares Six Strategies For Managing Change
September 2009 - Strategic Change Process Tips Include Ways to Avoid Pitfalls, Methods for Establishing Gatekeepers, Creating Audit Trails and Controlling Unplanned Change Costs
Tottenham Hotspur Rings the Changes in its PCI DSS Project Using Numara FootPrints
September 2009 - Numara FootPrints helps give Tottenham Hotspur Football Club greater control and more effective management of PCI DSS-driven changes in its systems environment
Scottish Law Firm MacRoberts Drives Internal Efficiency with Numara FootPrints
September 2009 - Numara FootPrints drives the creation of improved workflow processes and business intelligence for cost-conscious law firms
Habitat Beats its Service Level Agreements with Numara FootPrints
September 2009 - Numara FootPrints upgrade enables Habitat's Service Desk to provide support to 36 Habitat stores around the country, exceeding its Service Level Agreements on over 5,000 calls a year
Fowlers Revs Up With Numara Track-It!
August 2009 - Total cost of ownership was a key driver for implementing Numara Track-It!
Oryx Align strengthens its offering with Numara Track-It!
August 2009 - Numara Track-It! help desk solution enables the IT services sector to manage its clients' growing and increasingly complex IT needs and demands
Numara Software Shares Key Strategies for Service Management Success in Today's Economic Environment
August 2009 - New Video Features Tips from a Leading Analyst Firm on How to Achieve Continuous Improvement and Better Business AlignmentPiloting Trinity House's IT function towards greater efficiency is a key driver
Trinity House: Signalling the way with Numara FootPrints
July 2009 - Piloting Trinity House's IT function towards greater efficiency is a key driver
Numara Track-It! delivers significant time and cost savings for legal experts, Rouse & Company
July 2009 - Communicating More Effectively With Numara Track-It!
East Lancashire Hospitals NHS Trust gets critical Help Desk support from Numara Track-It!
July 2009 - Numara Track-It! enables East Lancashire NHS Trust to support 25,000 calls a year in providing medical services to a local population of half a million people.
Milton Keynes Students get Self Service with Numara Track-It!
July 2009 - Numara Software continues its march into the education sector with its market leading help desk solution, Numara Track-It!
Numara Software Receives 2008 Communications Solutions Product of the Year Award
June 2009 - Numara FootPrints 9 Recognized for Outstanding Innovation
Numara Software Releases Numara Track-It! 9, Now with Integrated Change Management
June 2009 - New Version of Numara Track-It! Allows Customers to Better Track IT-Related Changes and Support ITIL® Best Practices
West Midlands Ambulance Service Gets Life Critical Support with Numara Track-It!
April 2009 - Help Desk Solution Offers Reliability, Flexibility and Automation to Enable the Country's Emergency Services to Deliver it's IM&T Support and Implementation Functions with Confidence
Numara Software Launches Solutions Center for Education
New Online Resource "Helps" Help Desk Professionals in the Education Sector
Numara Software Named a 2009 CODiE Awards Finalist
Numara FootPrints Selected for the 'Best Business Productivity Solution' Category by the Software & Information Industry Association
Housing Associations Benefit from Enhanced Control With Numara Track-It!
Numara Software, Inc. announced today that public sector housing group, AmicusHorizon and the South East, and Spectrum Housing Group, are cost effectively managing their IT assets and delivering superior end user support because they have installed Numara Track-It!
Numara® Software Wins 2009 Stevie® Award For Sales and Customer Service
Numara Software, Inc. was presented with a Stevie® Award in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for Sales & Customer Service this week.
Numara® Software Named As Finalist in 2009 Stevie® Awards For Sales and Customer Service
Numara Software, Inc., announced today that the company was named a Finalist in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for Sales & Customer Service.
Numara Software Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
Independent Research Firm Cites Numara Software as a Strong Performer in Integration-Centric Customer Service Software Solutions
Numara FootPrints Recognized for Ease of Deployment and Customization.
Numara Software Launches Numara FootPrints 9
Latest Version Adds ITIL v3 Support, Integrated Service Catalog and New Mobility Solution.
Numara Software Welcomes New Higher Education Institutions to Its Customer Family
Universities Select Numara Software Service Desk Management Solutions to Keep Pace with Expanding IT Needs.
Numara Software Achieves Record-Breaking Year
Customers Continue to Adopt Companys Solutions to Gain Immediate Value and Lower Total Cost of Ownership Beyond Their IT Departments.
The Clemson University Tigers Attack IT Issues with Numara FootPrints
Renowned University
Enrolls Numara Software for Campus-wide Help Desk Service Tool.
IT Service Desks Being Asked to Support More Requests with Fewer Staff
Numara Software, a global leader in service management solutions for IT professionals, has released the results of its recent user survey, which polled more than 500 IT professionals about the current state of the IT and service desk industry. Trends in the responses revealed that IT service desks are being asked to field increasing numbers of requests without increases to their staffing levels.
Numara Software Receives 2008 TMC Labs Innovation Award
Numara Software, a leader in service desk management solutions for IT
professionals,announced today that Technology Marketing
Corporation (TMC) has named Numara FootPrints as a 2008 TMC Labs Innovation
Award winner from Customer Interaction Solutions magazine.
Customers Vote Numara Software 'Best in Class' and 'Best New Product' for Help Desk Solution
Service Desk Solution Provider Wins ContactCenterWorld.com Award for Second Year in a Row.
Numara Software Appoints Matt Dircks as Vice President of Product Strategy
Company Also Promotes David Giles to Vice President of Customer Advocacy.
Numara Software Receives 2007 Product of the Year Award from Communications Solutions
Numara FootPrints Honored for Outstanding Innovation.
Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporations (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award.
Numara Software Releases Third Installment in Vista Migration Podcast
Product Manager Tony Thomas Describes Strategies for Successfully Facilitating the Migration to Microsoft Vista Using Numara Software Solutions.
Numara Software Launches New Version of Numara Track-It!
Numara Track-It! 8.5 Combines a More Integrated User Experience with Enhanced Performance and Rules Based Email Request Management.
Numara Software and SSPA to Co-Host Webinar on Achieving Service Excellence across the Organization
Webinar Will Discuss how Automating Customer Service Workflow throughout the Organization Can Make Realizing Support Excellence a Reality for Agents and Customers.
Independent Research Firm Cites Numara® Software as a Leader and Strong Performer in the Service Desk Management Tool Market
Numara Software Solutions Recognized among the 16 Most Noteworthy Products for the Small and Large Enterprise Markets.
Numara® Software to Present IT Compliance Solutions for Goverment Organizations at FOSE 2008
Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It!
Numara® Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
Numara® FootPrints® Recognized for Best Technology Innovation in the Vendor Solution Category.
Numara® Software to Host Informative Webinar on Effective IT Configuration Management
"How to Really Cover Your Assets" Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management
Numara Software to Host Informative Webinar on Effective IT Configuration Management
“How to Really Cover Your Assets” Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management.
Numara® Asset Manager now Compatible with Windows Vista®
Product Continues to Provide Organizations with 100% Visibility into IT Assets to Improve ROI, Manage Network Vulnerability and Provide Help Desk Service.
Numara Software to Speak at Technosium 2008
Mark Krieger to Discuss How Mid-size Businesses Can Improve IT Service and Reduce IT Costs.
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