Tampa, Fla., August 15, 2007 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that its flagship product, Numara Track-It! 8, was named by Technology Market Corporation (TMC) as a 2007 TMC Labs Innovation Award Winner from Customer Interaction Solutions magazine.  

"We are honored that Numara Track-It! 8 is being recognized by TMC – a leading source of news for the communications and technology industries," said David Weiss, president and CEO, Numara Software, Inc. "This award confirms our commitment to delivering best-of-breed solutions to the marketplace that help businesses better manage their service desks, allowing them more time to focus on the customer."

"Numara Software is clearly at the forefront in advancing the CRM industry," said Nadji Tehrani, founder and chairman of TMC.  "We’re pleased to acknowledge their leadership in this category and look forward to their continued contributions to the field."

Numara Track-It! is the world’s most widely installed help desk and asset management solution, enabling organizations to automate and control critical help desk and asset management functions from one integrated portal.  With Numara Track-It! 8, IT professionals can collect, assign and resolve help desk requests and gain control of both their hardware and software assets through a comprehensive auditing and automated discovery.  For more information on Numara Track-It! 8, including a complete list of new features, visit: http://www.numarasoftware.com/Track-It.asp.

Winners of the TMC Labs Innovation Awards are products that demonstrate superior innovation, unique feature sets and make a significant contribution to advancing communications technology.  Award winners will be published in the September 2007 issue of Customer Interaction Solutions magazine.

About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments.  The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.   

About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY magazine, IMS Magazine and Unified Communications. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.005 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, Call Center 2.0 Conference and the Green Technology World Conference. TMCnet.com publishes more than 15 topical online newsletters. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

For more information about TMC, visit www.tmcnet.com.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.