Tampa, Fla., July 31, 2007 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it has been named a Gold Sponsor for the Information Technology Service Management Forum (itSMF) USA.  As a sponsor, Numara Software will assist the non-profit in its mission to help member organizations achieve measurable operational excellence with IT Service Management (ITSM) Best Practices. 

"We are proud to support itSMF in further expanding its members’ opportunities to share knowledge and collaborate in the development of ITSM best practices," said David Weiss, President and CEO of Numara Software.  "Numara Software is committed to helping our customers develop and implement best practices to align IT with the business needs of their companies.  ITSM and ITIL continue to grow in their role in building that alignment, and Numara Software is firmly established in that solution space."

We’re pleased to have Numara Software take a lead role in helping us to fulfill our mission of encouraging the widespread adoption of best practices," said Kirk Holmes, Board member of itSMF USA. "As both a technology and thought leader in the field of ITSM, Numara Software’s participation will be of tremendous value to the organization."

The itSMF helps member organizations to achieve excellence by introducing, developing and promoting ITSM Best Practices.  These interest groups are comprised of both practitioners and leading IT vendors who have joined the association as part of the global growth phenomenon in the areas of ITSM and ITIL. 

The National Capital Area Local Interest Group of the itSMF is holding a presentation and discussion focused around the recent release of ITIL Version 3 on August 2, 2007 with sessions in both Washington, D.C. and McLean, VA.  As an itSMF USA sponsor, Numara Software will exhibit at the annual conference, itSMF USA Fusion ’07 Conference & Expo, in September.  For more information, please visit www.itsmfusa.org. 

About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments.  The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

About the itSMF USA
Founded in 1997, the Information Technology Service Management Forum USA (itSMF USA -
www.itsmfusa.org) is a rapidly growing non-profit organization which promotes the use of industry best practices and standards in the provision and management of IT Services. Current membership is nearing 8,000 individuals, with affiliated Local Interest Groups serving 40 cities and regions nationwide. The itSMF USA is affiliated with the itSMF International, which was formed in 1991.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.