Tampa, Fla., October 22, 2007 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced it will be exhibiting at the EDUCAUSE 2007 Annual Conference.  Held October 23 – 26, 2007 at the Washington State Convention & Trade Center in Seattle, Washington, the conference is the premier information technology event in higher education.  With a long history serving the education sector, Numara Software is a leader in providing reliable, flexible, and versatile IT solutions to support higher learning institutions.   

"We are increasingly made aware of the importance of effective IT in higher learning environments,” said Matt Bungard, senior technology support analyst, University of Akron.  “From cybersecurity to managing assets to preparing for the next generation of tech savvy learners, our campus is rife for innovative technologies that help us to better serve the diverse needs of our community.  Working with Numara Software robust, user-friendly service desk solutions has eased the strain on our internal resources and has ensured we’re providing a quality, traceable service solution in supporting our students, faculty and staff.”

Numara Software is committed to providing best -in-class products and support to its users to ensure that institutions can focus on educating their students, instead of managing IT support.  The company’s flagship products, the award-winning Numara Track-It! and Numara FootPrints, help organizations automate tedious processes and streamline procedures so that they can run more efficiently and cost-effectively, and ultimately provide the best possible learning environment for students, faculty, staff and administrators. 

Numara Software solutions are well known among universities for their ability to be easily installed and configured.   Many schools use the products for their help desk and customer support, but they also use them for other purposes such as facilities management, student/faculty usage and billing tracking (such as printing services, computer time, etc.). 

“Today, college campuses are challenged to manage increasingly complex IT environments, on decreasing budgets,” said Mark Krieger, vice president of product development, Numara Software, Inc.  “As a result, the education sector is looking for innovation, ease-of-use, and flexibility in its IT solutions. We’ve worked with a myriad of higher learning institutions over our 15 year history to enable them to automate and control critical help desk, asset management and other functions quickly and effectively.  Forums such as EDUCAUSE 2007 provide us with a unique opportunity to engage one-on-one with these users – and with other professionals in the higher education IT community – to share knowledge and to learn new ways of addressing the ever-evolving challenges they face.”  

Numara Software recognizes that educational institutions face tough challenges in providing reliable services to support the IT needs of students, faculty, staff and administrators, and therefore provide their customers with stable and proven products that offer lots of support for the low cost technologies that educational institutions often use. The affordable cost of ownership, fast implementation, and the ability to work with a variety of systems including Linux and Unix support, LDAP support, MySQL support, and Mac support for asset discovery, set Numara Track-It! and Numara FootPrints apart from other comparable products on the market.

The EDUCAUSE 2007 Annual Conference is a three-day, interactive conference offering informational workshops, renowned guest speakers and seminars to the higher education IT community.  Focused on the theme, ‘Information Futures: Aligning Our Missions,’ this year’s event serves as a platform for professionals at every level, size and type of institution to learn new ways to run their IT environments more efficiently, to forge relationships with their peers and to discover effective strategies for teaching in the digital age.    

About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments.  The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.