Tampa, Fla., June 12, 2007 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the company’s full line of products is now available to federal government organizations through its updated General Services Administration (GSA) contract.  Through Numara Software’s Federal Government Program, these organizations can now reap the benefits from the latest versions of the company’s award-winning flagship product offerings, Numara Track-It! and Numara FootPrints, and its complete set of service desk add-ons and standalone solutions, including Numara Asset Manager and Numara Remote.

"Numara Software is committed to supporting the needs of its federal customers by providing reliable, flexible and scalable solutions that are cost-effective for government organizations working within a controlled budget," said David Weiss, president and CEO of Numara Software.  "This updated contract reflects the GSA’s recognition of the value our products can bring to U.S. government agencies delivering services throughout the world."

Numara Software currently provides service desk management solutions for many U.S. Federal Government IT and military support professionals who need to simplify and gain control over their increasingly complex environments.  The company’s secure, proven solutions are actively used by more than 2,500 federal, state and local agencies throughout the world for a myriad of business activities, including:

• Internal Help Desk
• 311 citizen response systems
• External/field support
• E-government support (including the transition to a paperless government)
• Self-Service online
• Employee complaint case management 
• Development, enhancement and bug tracking
• IT resource tracking
• Business issue tracking

New products added to the GSA contract include the recently launched Numara Track-it! 8, Numara Remote, Numara Asset Manager and Numara Software’s Industry KnowledgePaks, which are all immediately available to federal government organizations. 

To learn more about the Numara Software Federal Government Program, products and specialized pricing, please visit: http://www.numarasoftware.com/FederalGovernment.asp.

About Numara Software Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. Numara Software’s trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.