Tampa, Fla., October 25, 2007 – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced it will host Configuration Management: How to Really Cover Your Assets on Friday, October 26, 2007.  Designed to assist companies in better managing their assets to realize significant time and cost savings, the 60-minute presentation includes commentary from industry experts on not only tracking common IT components but also understanding the relationship between them – and the implications of change on the organization.       

"IT environments are becoming more and more complex – with a greater amount of components and interdependencies between them," said Mark Krieger, vice president of development, Numara Software.  "To keep pace with business demands, organizations must be able to manage these components and their connections so they can quickly diagnose IT issues and better understand and adapt to change.  A core ITIL® process, Configuration Management makes this possible, delivering a unified view of the IT environment which enables companies to better align their technology decisions with their business objectives.  We’re pleased to offer forums such as this webinar that help businesses make more informed decisions about their IT investment."

During the webcast, presenter Don Cholish, product manager at Numara Software, offers valuable tips on leveraging Configuration Management to increase service quality and maximize business efficiencies.  In addition, he shares how companies can get a Configuration Management solution up and running quickly and efficiently and tailor it to fit their specific needs.  Michelle McFadden, product development leader for Numara Software, joins to discuss Numara Software’s flexible and affordable Configuration Management tool which is part of the company’s award-winning service desk management solution, Numara FootPrints.  Numara FootPrints earned the PinkVerify® Service Support Certification for ITIL®-compatibility by Pink Elephant – an independent, vendor-neutral organization that objectively assesses service management tools for ITIL compatibility – in Incident, Problem, Change and Configuration Management. 

With the recent launch of Numara FootPrints 8 – the latest version of the 100 percent, web-based service desk solution, Numara Software has introduced a new, easy-to-implement Configuration Management solution designed to provide companies with a single point of contact for comprehensive information regarding their IT environment that improves their IT Service Management.  A critical piece of IT Service Management, Configuration Management is the fundamental component that links other ‘best practice’ processes such as Incident, Problem, Change and Release Management.  Data from each of these disciplines is stored and maintained with the Configuration Management system, making it the foundation of ITSM functions and a vital tool for businesses of every size.

Configuration Management: How to Really Cover Your Assets will help businesses:

• Relate incidents and problems to the affected hardware and software
• Visualize the relationships among its IT assets and predict how changes will impact users and business processes
• Effortlessly build a CMDB without programming, using wizard-based templates and secure web-based administration
• Protect its investment by easily and quickly importing existing information into the Numara FootPrints CMDB

The webcast begins promptly at 2:00 p.m. EST.  The session will include a Q&A period and a slide presentation.  To register, please visit http://www.numarasoftware.com/Webinars.asp#CMDB.

About Numara Software, Inc.
Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments.  The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com

Liz Boal
Greenough Communications
617.275.6522
lboal@greenoughcom.com

"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc.