Tampa, Fla., March 13, 2007 – Numara® Software, Inc., a leader in service desk management solutions for IT professionals, today announced that since its launch in June 2006, the Numara® Track-It!® Bar Code module has enabled customers to improve their asset management efficiency and consistency. The world’s most widely-installed help desk and asset management solution, Numara Track-It! allows customers to automatically discover, manage and support their IT assets. The Bar Code extension allows IT professionals to use bar code scanning devices to capture IT asset information directly into the Numara Track-It! Inventory module, thus providing greater accuracy and control.
Customers currently benefiting from the Numara Track-It! Bar Code solution span industries from government to education and include Five Rivers MetroParks, Cheyenne Public Schools and the Cuyahoga Valley Career Center. By implementing the Bar Code module, these Numara Track-It! customers are now equipped with a comprehensive asset management solution that reduces the impact of human data-entry errors, increases employee efficiency and improves asset management consistency and predictability.
"More and more IT professionals are leveraging bar code scanning to increase the efficiency and accuracy of data entry," said Tom Banta, vice president, product development, Numara Software. "Customers using the Bar Code extension for Numara Track-It! are finding they now have greater visibility of and control over their IT environment. These companies can quickly determine not only what assets exist, but also where they are located, who owns them and what information they carry, without the risk of data-entry errors."
Research has shown that on average data-entry mistakes resulting from manual data collection occur every 300 keystrokes. By implementing an automated scanning tool, such as the Numara Track-It! Bar Code extension, customers can increase their accuracy rate from about 80% to 99% accuracy. The Bar Code module has also helped customers to increase compliance, as it allows companies to reconcile physical inventory audits with auto discovery of assets, enhancing data integrity and consistency.
"Numara Track-It! Bar Code has allowed us to implement a consistent framework for tracking and evaluating our IT inventory which includes over 309 audited and 561 not audited assets," said Wesley Isch of Cheyenne Public Schools. "We depend on the solution’s automation and accuracy to maintain control of our IT inventory across multiple locations, and have already benefited from a 68-78% reduction in data-entry errors."
The Numara Track-It! Bar Code extension supports twelve scanning devices from Symbol Technologies, available for purchase from Symbol and Numara Software partner, Portable Technology Solutions (PTS). More information on the Numara Software Bar Code Solution and supported scanning devices is available at www.numarasoftware.com/Track-It_Barcode_Devices.asp.
About Numara Software Inc.
Founded in 1991, Numara® Software, Inc. (formerly Blue Ocean Software), is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. Numara Software’s trusted solutions address critical IT and support functions, such as service desk automation for internal and external support along with asset management, software patch and deployment, and network monitoring.
With its two flagship products, Numara® Track-It!® and Numara® FootPrints®, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises.
To register for a one-on-one guided walkthrough, attend a webinar or download a trial please call (800) 557-6970 or visit: www.numarasoftware.com.
Contact:
Mary Maloney
Numara Software, Inc.
813.227.4685
mary.maloney@numarasoftware.com
Laura Hindermann
Greenough Communications
617.275.6519
lhindermann@greenoughcom.com
"Numara" and the Numara logo are trademarks of Numara® Software, Inc. "Track-It!" and "FootPrints" are registered trademarks of Numara Software, Inc. |