Numara Software News

Press Release

- 2006

Yahoo! Finance
Numara Track-It! Used Most by Law Firms for Help Desk Management
December 21, 2006

"Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management" Read full article

Syndicated Columnist: Joe O'Neill
Media General - Sunbelt Newspapers
Bowling: A Striking Success For Team-Building
December 6, 2006

"Stop in at Channelside’s Splitsville some evening - preferably Tuesday, Wednesday or Thursday – between, say, 5 and 8 p.m. And sure enough, there they are: the after-work, Happy Hour crowd winding down over gourmet pizza and Cosmopolitans."
Read full article

WindowsITPro
Hot Spot: Reduce support costs and delays now!
December 2006

"ITIL® Compatible Numara FootPrints delivers company-wide benefits of centrally managing multi-channel requests, self-service online and accessing contact records in LDAP & SQL directories."
Read full article

WindowsITPro
Automate Workflows and Requests, Implement Best Practices
December 2006

"Numara Software announced Numara FootPrints 7.5, a Web-based service desk solution for Help desk and customer support centers that's based on Uni-Press FootPrints, a recent Numara acquisition."
Read full article

CRM Today
Numara Software Products Assist Companies Planning Vista Migration
December 19, 2006

"Numara Software announced its capabilities and support for customers planning to introduce the new Microsoft Vista operating system to their IT environments. The company's products, which audit and track IT assets, are able to detect compatibility and determine readiness of hardware and software for the new OS. Leveraging Numara Software's experience in leading companies through major operating system upgrades, the company has launched a three-part series of podcasts, titled "Optimizing Your Vista Migration," to offer essential tips and guidance for an efficient and cost-effective transition." Read full article

TMCnetOnline
Numara Software Products Assist Companies Planning Vista Migration
December 14, 2006

"Numara Software announced its capabilities and support for customers planning to introduce the new Microsoft Vista operating system to their IT environments. The company's products, which audit and track IT assets, are able to detect compatibility and determine readiness of hardware and software for the new OS. Leveraging Numara Software's experience in leading companies through major operating system upgrades, the company has launched a three-part series of podcasts, titled "Optimizing Your Vista Migration," to offer essential tips and guidance for an efficient and cost-effective transition." Read full article

dBusiness News Tampa
Numara Software Marks its Anniversary with Record Breaking Revenues
December 13, 2006

"In its First Year as an Independent Company, Numara Software has Positioned itself as a Leader in the Service Desk Market."
Read full article

Executive Decision
Will Macs Make It Into Corporate America?
December 2006

"The Mac users Numara Software currently serves are media companies and educational institutions—industry sectors that have always been Mac-friendly." Read full article

Campus Technology
Help for the Help Desk
December 11, 2006

"Numara Software, a provider of service desk management solutions for IT and support professionals, has acquired UniPress Software, developer of the FootPrints web-based help desk tracking system."
Read full article

Processor.com
Manage Your Assets, Manage Your Budget
December 8, 2006

Equipment Life Cycle Tips From The Pros
Read full article

CRM Advocate
Numara FootPrints 7.5 Achieves PinkVerifyTM ITIL Certification for Service Support 
December 6, 2006

"Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes"
Read full article

CRM Today
Numara FootPrints 7.5 Achieves PinkVerifyTM ITIL Certification for Service Support  
December 5, 2006

"Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes"
Read full article

CRM Today
Colorado Department of Corrections Selects Numara® Software’s FootPrints
November 15, 2006

"Numara Software, Inc., provider of service desk management solutions for small-to mid-sized enterprises, has announced that the Colorado Department of Corrections (CDOC) has selected Numara Software’s FootPrints® to manage IT support for 6,000 state employees across 25 locations, as well as monitor private prison facilities." Read full article

CRM Today
Numara Software Named an SSPA Recognized Innovator 
November 8, 2006

"Numara FootPrints Honored for Revolutionizing Customer
Service and Support"
Read full article

CRM Advocate
Numara Software Named an SSPA Recognized Innovator 
November 8, 2006

"Numara FootPrints Honored for Revolutionizing Customer
Service and Support"
Read full article

CRM Today
Numara Software to Present at the Service & Support Professionals Association Services Leadership Conference
November 7, 2006

"Numara Software, Inc. (formerly Blue Ocean Software) has announced that Mark Krieger, vice president of product development at Numara Software, will be speaking at the Service & Support Professionals Association (SSPA) Services Leadership Conference on November 14." Read full article

CRM Today
SSPA Announces "Recognized Innovators'' Awards for Technology That Revolutionizes the Way Organizations Serve Their Customers
November 2, 2006

"Product/technology vendors in each of three categories - Technology Innovation, Customer Experience Innovation and Optimization Innovation - have been honored for improving the way companies provide service and support to their customers." Read full article

Network World
Numara aims to make bigger service desk management tracks with FootPrints
October 2006

"Numara's acquisition of FootPrints puts it in the big league,"
Read full article

Computerworld
Numara Releases Help Desk Software
October 23

"Numara Software Inc. in Tampa, Fla., has released Version 7.5 of its FootPrints software for Web-based help desk and customer support."
Read full article

Maddux Business Report
Fast Tracking Inventory
October 2006

"Bar code applications are pretty common these days, but Numara Software is a step ahead of many of its competitors..."
Read full article

Computer Business Review Online
Raritan Teams Up with Numara Software for Incident Resolution
Sept. 20, 2006

"Remote-management vendor Raritan Computer Inc has announced an agreement with help-desk and asset-management developer Numara Software Inc for a joint incident-resolution offering."
Read full article

Also featured at these media outlets:
Yahoo! Finance
Information Storage & Security Journal
Sys-con - i-Technology Media
DallasNews.com
Forbes.com
Wall Street Online

Call Center Magazine
Numara Acquires UniPress Software; Acquisition fever in the call center software community continues
Sept. 18, 2006

"Numara Software has announced its acquisition of UniPress Software, the developer of the FootPrints web-based service desk software." Read full article

Tampa Tribune
Numara Buys UniPress
Sept. 14, 2006

"Numara Software, a Tampa-based maker of computer help desk software for small businesses, has acquired UniPress Software, an Edison, N.J., company that focuses on similar services for large companies." Read full article

CRM Advocate
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Products
Sept. 14, 2006

"Concurrent with its acquisition of UniPress Software, as announced today in a separate press release, Numara Software Inc., a leader in service desk management solutions for small-to mid-sized enterprises, announced the availability of Numara FootPrints 7.5 and three new service desk products." Read full article

CRM Today
Numara Software Acquires UniPress Software
Sept. 14, 2006

"The combination of these two highly successful and established organizations positions Numara Software as the dominant leader in the small and mid-sized enterprise service desk market." Read full article

Tampa Bay Business Journal
Numara Acquires New Jersey Company, Expands IT Offerings
Sept. 13, 2006

"In an effort to expand its service desk management market, Numara Software Inc. acquired UniPress Software of New Jersey." Read full article

TMC Net
Numara Software Acquires UniPress Software
Sept. 13, 2006

"Numara Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions." Read full article

TMC Net
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Products
Sept. 13, 2006

"Numara Asset Manager, Numara FootPrints Change Management, and Numara FootPrints Sync join the latest release of Numara FootPrints 7.5 to Deliver Enhanced Web-Based Service Desk Solutions" Read full article

CRM Advocate
Numara Software Acquires UniPress Software
Sept. 13, 2006

"Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions" Read full article

CRM Today
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Products
Sept. 13, 2006

"Numara Asset Manager, Numara FootPrints Change Management, and Numara FootPrints Sync join the latest release of Numara FootPrints 7.5 to deliver enhanced web based service desk solutions." Read full article

Computing News
Numara® Software Introduces New Bar Code Extension for Numara® Track-It!® 7
June 26, 2006 "Numara® Track-It!® Bar Code allows IT professionals to use bar code devices to capture IT asset information directly into the Numara® Track-It!® Inventory module, thus providing greater accuracy and control."
Read full article

Network Computing (UK)
Product review- Numara Track-It! 7
June 2006 "If you want ease of use, a low training overhead, efficient work order management, asset tracking, good reporting and a product that delivers in the context of modern IT management, Numara Track-It! Enterprise version 7 is an excellent fit, representing great value." Read full article

Tampa Tribune
Business Profile: Michael Branca
June 5, 2006

Q&A with MICHAEL BRANCA-Chief financial officer of Numara Software Inc., a global provider of IT management solutions for professionals
Read full article

Tampa Bay Business Journal
Numara Software names CFO
May 16, 2006 "Michael Branca will serve as chief financial officer for Numara Software, Inc. Branca's experience includes 13 years with IBM, serving as controller for the $2 billion division that developed Mainframe VM, MVS and VSE Enterprise Systems Software."
Read full article.

Also featured at these media outlets:
Washington Business Journal
Dallas Business Journal
Business Review/Albany Business Journal
Sacramento Business Journal
Wichita Business Journal
Pittsburgh Business Journal
Houston Business Journal

IT Week- UK
ISO Standard for Software Asset Management
May 15, 2006
By James Murray

"A new international standard was published last week detailing best practices for software asset management. Experts said the new standard would help firms comply with regulations and avoid spending on unnecessary software licences. " Read fullarticle.

Redmondmag.com
"The Best of the Best: 2006 Readers' Choice Awards"
May 2006
By Lafe Low Compliance and Asset Management
"In this era of Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA) and outside auditing, asset management has never been more important... Numara Track-It is gaining traction particularly well in smaller organizations. "We have a department secretary who records everything in Track-It," says one reader from a small state government agency." Read full article

Government Computing News
"A bang for its buck"
Apr. 24, 2006
By Brad Grimes "When the Alcohol and Tobacco Tax and Trade Bureau was reorganized as its own entity, the challenge was finding a solution to help the agency manage its new infrastructure without adding unnecessary overhead. TTB's five-person IT staff needed a management tool that they could get running quickly. In January 2005, they purchased Numara Track-It! Enterprise Edition."
Read full article

Numara Software, Inc. Announces Record Number of Downloads for Numara Track-It! 7
"A bang for its buck"
Apr. 13, 2006
Read full article
Also featured at these national media outlets:

  • MarketWatch from DowJones
  • Forbes
  • IT Town
  • Yahoo Finance
  • Morningstar
  • Security Sales & Integration
  • Dallas Morning News

Tampa Bay Technology Forum
In the News - Weekly Update
"A bang for its buck"
Apr. 17, 2006

"Numara Software Celebrates Record Number of Downloads for Numara Track-It! 7" Numara Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions), announced last week that the recently released Numara Track-It! 7 has attracted more evaluation requests than any other newly-released version in its 15-year history. Numara Track-It! 7 represents Numara Software's first major product milestone as an independent company, launched in December 2005.

Ponte Vedra Recorder
"Movers & Shakers"
Apr. 7, 2006 "Tampa-based Numara Software (formerly Blue Ocean Software/Intuit IT Solutions) has welcomed Ponte Vedra Beach resident Brendan J. Dawson as their new chairman of the board."
Read full article

Federal Computer Week Online
"Numara Partners with Softchoice"
March 22, 2006
By Michael Hardy

"Numara Software, a developer of asset management products, has formed a partnership with Softchoice"
Read full article.

dBusinessNews Tampa
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 22, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Help Desk
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 22, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Denver Business Journal
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006

Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc. Read full article

FinWin
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Help Desk Power
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

MarketWatch
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Merrill Lynch
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Red Orbit
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

TMCNet
"Numara Software Inc. Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006 "Mr. Dawson is an extraordinary leader, and he brings a tremendous amount of experience to our Board," said David Weiss, president and CEO of Numara Software. Read full article

Tampa Bay Business Journal
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006 "Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc."
Read full article.

Yahoo! Small Business
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006 "Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc."
Read full article.

Processor.com
“Help The Help Desk: Strategy Aids In Help Desk Upgrades”
Feb. 17, 2006 • Vol.28 Issue 7
By John Brandon

"An effective help desk is one that provides quality service in a timely manner, implements processes and procedures, sets expectations, measures performance, and communicates all these attributes appropriately,” says Sarah Keener, a product manager for Numara Software…"
Read full article.

Network World
Track-It! 7 Product Review
“NUMARA Track-It! Focuses on Aiding Help Desks at SMBs”
Jan. 23, 2006
By Paul Ferrill

“Track-It performs the help-desk function really well, because that's what it was designed for……”
Read full article.


Contact Information

Debbie Ingram
(732) 404-8938
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