Numara Software – Press Releases

BMC Software Enters Into Definitive Agreement to Acquire Numara Software
January 30, 2012 - Acquisition creates the industry’s most comprehensive set of SaaS and on-premise IT management solutions for the Global 100 to the smallest businesses

Numara Software CEO Dave Hansen Shares Strategies to Help IT Keep Pace with the Consumerization of IT
December 6, 2011 - Boston-area IT professionals Invited to Networking Lunch with Numara Executives

Numara Software Breaks New Ground in Integrated Service, Asset and Lifecycle Management with Arrival of FootPrints 11
November 15, 2011 - New Version Offers Key Enhancements Including Financial Asset Management and Executive Dashboards for End-to-End IT Operations Management

Numara Software Welcomes 2011 SDI Insights Report
November 10, 2011 - New SDI report sponsored by Numara provides a real ‘state of the nation’ insight into the UK’s Service Desk Industry

Numara Software Extend Channel Developments Across BENELUX
November 10, 2011 - Numara appoint Metastore to grow IT operations management revenues across BENELUX

Numara Software Launches North American Channel Partner Program, Offers Customizable Solutions to Partners Across Industries
October 25, 2011 - Channel program expands availability of Numara Software family of on premise products

Numara Software Unveils Track-It! 10.5 with New Track-It! "On the Go" Mobility Features
October 5, 2011 - New Version of Numara Track-It! Provides Greater Value, Convenience and Mobile Capabilities

Numara Software Expands Presence in Growing Asia Pacific Region
August 3, 2011 - Company sets up direct operations in Australia, appoints industry veteran Geoff Masters as Vice President of APAC Sales

Numara Software Appoints IT Industry Veteran Dave Hansen as CEO
August 1, 2011 - Former CA Technologies executive will lead aggressive growth plans and product development

Numara Software Recognized by its Customers with Service Desk Institute Supplier of the Year 2011 Award
June 22, 2011

Numara Software Introduces Numara FootPrints Family of Integrated IT Management Products and Solutions
June 14, 2011 - Mid- to large-sized enterprises benefit from IT asset management and IT service management process integration with single solution

Numara Software Launches New Channel Program for IT Service Management and PC Lifecycle Management Solutions
May 31, 2011 - Launch of new compelling channel program expands access to Numara Software FootPrints family of desktop, service management, PC lifecycle management, and security and compliance solutions

Numara Software Responds to Customer Recommendations and Launches New Offering
May 25, 2011 - New product directly addresses customers’ needs, allowing IT administrators to update and migrate software, operating systems and PCs while automatically preserving personality preferences and maintaining user productivity and satisfaction

The World’s Most Widely Installed Help Desk and Asset Management Solution, Numara Track-It!, Just Got Better
May 10, 2011 - Numara Track-It! 10 Family of IT management solutions help SMBs benefit from increased efficiencies and improved customer service

Numara Software Nominated as Finalist in the SDI IT Service Excellence Awards
May 6, 2011 - Customers nominate Numara Software for outstanding service performance and delivery

BCBG MAXAZRIA GROUP Features Numara Software’s Service Management Solution during Upcoming HDI Conference and Expo Presentation
Mar 24, 2011 - Numara FootPrints helps BCBG MAXAZRIA GROUP align IT with strategic business goals

New EMA Webinar: "It Pays to Do Your Homework - Know What to Look for in a PC Lifecycle Management Solution"
December 7, 2010 - Live Webinar Discusses Recent EMA Research on PC Lifecycle Management Challenges, Today’s Requirements and Critical Considerations When Evaluating Management Solutions for Better Operations

Numara FootPrints is Verified as One of the First Tools to Achieve ITIL Verification with Pink Elephant's 3.1 PinkVERIFY Program
November 17, 2010 - Verified as ITIL-Compatible for 10 Processes, Leading Web-based Service Management Tool Offers Most Practical Approach and Faster ITIL Adoption

Numara Software Showcases New Research at the itSMF UK Service Management Conference 2010
November 9, 2010 - Tim Pollard, EMEA Managing Director delivers key  findings from the comprehensive research

Numara Software and the International Association of IT Asset Managers to Host Webinar: “Address the 800 Pound Gorilla in the Room: Software License Management”
November 3, 2010 - New Research by Numara Software Finds IT Organizations Will Fail More Software License Audits Than They Think and Webinar Explains Risks, Best Practices and Offers Guidance

Numara Software Announces Numara Asset Management Platform 10 New Release of Leading Integrated IT Asset Management Solution
October 5, 2010 - Featuring New Service Anywhere - Secure Remote Service over the Internet, Instant Expert™ Intelligent Help at the Click of a Button, and Enhanced Software License Management

Eden Housing Association Keeps Its House In Order With Numara Track-It! From Numara Software
September 13, 2010 - With help desk and asset management solution Numara Track-It!, Eden Housing Association (EHA) has improved productivity in the IT Department and is now 100 percent software licence compliant

Managed Service Provider DSS Chooses Numara Software to Deliver Better Service to Customers
September 7, 2010 - DSS Enhances 24x7 IT Service Desk And Hosting With Numara FootPrints ITSM Solution

Numara Software and Internationally Acclaimed “Help Desk Coach” Host a New Webinar on Maximizing Help Desk Resources to Deliver Exceptional Support
August 19, 2010 - Donna Earl, Known as “The Help Desk Coach,” Provides Best Service and Support Techniques Designed to Achieve Excellent End-User Experience

Rok Group: Reduces TCO using Numara FootPrints from Numara Software
August 11, 2010 - Rok realises cost savings and substantial efficiencies by extending Numara FootPrints service desk management solution beyond IT to Procurement and Finance teams

IT Managers Fight Back For More Budget
June 2010 - Dynamic Markets and Numara Software research demonstrates European IT Managers are fighting hard to reclaim lost budget and more optimistic in 2010

Numara Software and the IT Skeptic Host Webinar on How to Design and Utilize a Service Catalog for Your Organization
June 2010 - Rob England, Known as The IT Skeptic, Shares His Perspective on How Companies Can Best Employ a Service Catalog to Improve IT’s Value to the Customer and the Business

National Portrait Gallery Frees Up Time With Numara Track-It!
June 2010 - With Numara Track-It! the National Portrait Gallery has decreased time spent on ‘fire-fighting’ work by 25 -35 percent, saving  2-3 hours per day

Numara Software and Enterprise Management Associates (EMA) Share Best Practices for Pragmatic PC Lifecycle Management
June 2010 - Webinar Introduces New Solutions to Help Organizations Simplify PC Management Processes to Increase Productivity and Security

Numara Software Appoints Ed Reilly as Vice President of Worldwide Sales
June 2010 - Seasoned Industry Sales Executive to Direct Global Expansion of Service Desk and Asset Management Market Leader

East Dorset District Council Improves Support Response Rates with Numara Track-It!
May 2010 - With Numara Track-It!, East Dorset District Council has decreased its help desk call backlog by up to 15 percent and responds to support requests at 20 percent faster rate

Numara Software Highlights Accomplishments of its 18th Year
April 2010 - Company outlines its strategy to deliver solutions for the mid-market that seamlessly operate across IT Asset and IT Service Management disciplines

PC Lifecycle Management with the Numara Asset Management Platform Dramatically Reduces the Cost and Complexity of Managing IT
April 2010 - Integrated IT Asset, Desktop, Security and Compliance Management Solution Removes the Complexity of Managing Multiple Tools--Reducing Resource Costs and Potential Risk

New Survey from Numara Software Reveals High Usage of IT Service Management Tools Beyond the Service Desk
March 2010 - Consolidated Service Management Allows IT Departments to Address Process Tracking and Automation Issues in Departments Outside of IT

Clarkson Wright & Jakes LLP Keeps It Legal With Numara Track-It!
February 2010 - Numara Track-It! helps Clarkson Wright & Jakes take control of its software assets and licensing.

LTT Vending Group Enhances Mobility With Numara Track-It!
February 2010 - Numara Track-It! helps the LTT Vending Group automate its help desk and enhance mobility.

Numara Track-It! helps the National Society for Epilepsy (NSE) deliver a more efficient service to end users.
February 2010 - Numara Track-It! helps the National Society for Epilepsy (NSE) deliver a more efficient service to end users.

One Housing Group Strengthens Service Desk with Numara FootPrints
January 2010 - Daily call resolution improves with Numara FootPrints from 10-20 percent in its first year of implementation to 60 percent in the second year.

Numara Software Puts the "Win" in Windows 7 Migration for Planning and Rollout
January 2010 - New Webinar and White Paper Offer Cant-Miss Guidelines for Avoiding Migration Pitfalls

Klein Tools Nails Down IT Asset Management Control with Numara Software
January 2010 - Klein Tools, Inc. has chosen Numara Software's integrated IT asset management solutions to centralize and improve the companys data and processes.

Friends of the Elderly selects Numara Track-It! to automate user requests over multiple sites
January 2010 - Friends of the Elderly, a UK charity offering high quality residential and nursing care homes, as well as a range of community services to older people, is relying on Numara Track-It! to provide help desk services to resolve over 120 monthly support calls across the charitys diverse facilities.

View Press Release Archive