Help Desk / Service Desk Management Solutions
One service desk solution does not fit all situations. Every organization has unique requirements based on their size, structure and level of complexity. That’s why we offer two award-winning choices to empower organizations with the ability to optimize productivity, slash costs and enhance overall support.
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| Numara® Track-It!®, the world’s most widely installed help desk software and asset management solution, is designed to help you put IT processes in place for the first time with a fully configured, out-of-the-box solution. This trial is a fully functional version of Numara Track-It! and all of its help desk and asset management capabilities. |
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| Numara® FootPrints®, offers unmatched flexibility and painless implementation that adapts to your environment whether you are formalizing your IT service management processes or you are fully embracing ITIL V3 to align IT with your business. This trial is a fully functional version of Numara FooPrints including all supported ITIL –based processes. |
Asset Management / Desktop Management Solutions
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| Heighten your visibility and understanding of all IT assets on the network with Numara Asset Manager and provide effective, automated IT asset discovery and tracking across the organization. Leverage the combined power of Numara Asset Manager and Numara FootPrints to simplify software license management. |
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| Create and distribute packages that install and update software applications on local, mobile and remote Windows laptops, PCs or servers throughout your entire organization, all without leaving your desk. |
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| An unpatched system can compromise every other system on the network, but with Numara Patch Manager you can eliminate this risk by scanning and deploying security patches to multiple workstations easily from a central console. |
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| If your network goes down in today’s unyielding pace of business, chances are your bottom-line will be impacted. With Numara Network Monitor, you can monitor the health and performance of vital network components on a continuous basis to identify and solve problems before they occur. |
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