Numara Software Wins 2009 Stevie® Award for Sales and Customer Service
TMC© Customer Inter@ction Solutions® Magazine
Product of the Year Award 2007 – 2008
eSchool News Award
Best School Network Administration Software 2007
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- Using Help Desk To Prioritize And Escalate Tickets
Daniel Ziegler, Director of IT Support for the Kramer Group, a healthcare software and services company specializing in revenue cycle solutions, talks about using Numara Track-It! for supporting computer users throughout the organization.
- Using Help Desk Software To Enhance Productivity Across Multiple Regions
Daniel Ziegler, Director of IT Support for the Kramer Group, talks about leveraging Numara Track-It! Help Desk Software to enhance productivity across multiple regions.
- How Numara Track-It! Help Desk Software Met The Needs of The Kramer Group
Daniel Ziegler, Director of IT Support for the Kramer Group, talks about why Numara Track-It! is a match for their business and their industry.
- Why the Kramer Group Chose Numara Track-It!
Why should you chose Numara Track-It! for help desk support needs?
- How Help Desk Software Helps With ISO Best Practices and HIPPA Compliance
Memorial Health Services (MHS) is one of Southern California's leading health care networks. Among its six medical facilities, MHS offers a full spectrum of medical services, including rehabilitation, diagnostic/radiology and emergency services. Terolyn Phinsee, Systems Administrator at Memorial Healthcare talks about how Numara Track-It! helps them with their ISO best practices and HIPPA compliance.
- Using Numara Track-It! to Deliver Compassionate First Call Resolutions to Physicians
Terolyn Phinsee, Systems Administrator at Memorial Healthcare, talks about how they use Numara Track-It! help desk to deliver compassionate first call resolutions to their physicians.
- Using Help Desk Software To Keep Service Levels High With Fewer Resources
David Hess of SAIC talks about how Numara Track-It! help desk helps them keep their service levels high with fewer resources.
- Help Desk Software Is Integral To Good Business Processes
David Hess of SAIC talks about how Numara Track-It! is integral to their business processes.
- Valuable Features of Numara Track-It!
David Hess of SAIC talks about the valuable features of Numara Track-It!
- Using Numara Remote to Resolve Issues Immediately
David Hess of SAIC talks about how they use Numara Remote to resolve issues immediately.
- Numara Track-It's Integrated Help Desk Funcionality
John Jacobs, Director of User Support Services at Zane College, talks about Numara Track-It's integrated help desk funcionality.
- Using Help Desk Software In An Office Move
John Jacobs, Director of User Support Services at Zane College, talks about how Numara Track-It! helped them in their office move.
- Using Help Desk Software In Making Business Decisions
John Jacobs, Director of User Support Services at Zane College, talks about making business decisions with Numara Track-It!
- Numara Software's Complete Help Desk Solution
Zane State College is a two-year technical college which offers students the opportunity to earn an associate degree while participating in experienced-based learning in their chosen field. John Jacobs, Director of User Support Services at Zane College, talks about the complete help desk solutions available at Numara Software.
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Numara Software Wins 2009 Stevie® Award for Sales and Customer Service
TMC© Customer Inter@ction Solutions® Magazine
Product of the Year Award 2007 – 2008
eSchool News Award
Best School Network Administration Software 2007
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- Numara FootPrints' Flexibility Helps Blue Ridge Save Money
Greg Bridges of Blue Ridge Paper Products talks about how Numara FootPrints flexibility continues to save them thousands of dollars per year
- Numara FootPrints supports Blue Ridge Global Expansion
Greg Bridges of Blue Ridge Paper Products talks about how Numara FootPrints supports their global expansion.
- Blue Ridge uses Numara FootPrints Service Desk For Multiple Uses
Greg Bridges of Blue Ridge Paper Products talks about how they use Numara FootPrints Service Desk for multiple uses.
- Why Blue Ridge Chose Numara FootPrints Service Desk
Greg Bridges of Blue Ridge Paper Products talks about why Blue Ridge chose Numara FootPrints Service Desk.
- What Is The ROI of Using Numara FootPrints Service Desk
Greg Bridges of Blue Ridge Paper Products talks about the return on investment using Numara FootPrints Service Desk.
- Numara Software's Passion For The Customer
Greg Bridges of Blue Ridge Paper Products talks about Numara Software's passion for the customer.
- Using Numara FootPrints for SOX Compliance
Greg Bridges of Blue Ridge Paper Products talks about using Numara FootPrints to remain SOX compliant.
- Numara Software And The Benefits of Centralizing Functions
Greg Bridges of Blue Ridge Paper Products talks about using Numara FootPrints to centralize business functions.
- Using Numara FootPrints to Automate Business Processes
Mark Eckert, IT Manager of Devereux Foundation, talks about how they use Numara FootPrints to automate more and more of their business processes.
- Using Numara FootPrints for Compliance Tracking
Mark Eckert, IT Manager of Devereux Foundation, talks about how they use Numara FootPrints for compliance tracking.
- The Numara Software's Customer Responsiveness
Mark Eckert, IT Manager of Devereux Foundation, talks about Numara Software's customer responsiveness.
- Numara FootPrints Service Desk Flexibility Saves Money
Mark Eckert, IT Manager of Devereux Foundation, talks about how Numara FootPrints flexibility has saved the Foundation money.
- The Benefits of Change Management
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about using Numara FootPrints for Change Management. Duquesne University is a private, coeducational university with more than 10,000 students.
- Why You Need Service Desk Management
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about using Numara FootPrints for service desk management needs.
- Service Desk for Multiple Departments
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about using Numara FootPrints across several university departments.
- Duquesne Univeristy Chooses Numara FootPrints
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about why they chose Numara FootPrints.
- Adapting Service Desk Software
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about adoption of Numara FootPrints within the organization.
- Web Based Architecture For Service Desk Management
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about web based service desk management.
- Cost Savings and Efficiencies by Implementing Escalation Protocol
Michelle Watson, VP of Global Customer Care, talks about the cost savings and efficiencies by implementing Numara FootPrints escalation protocol.
- Service Desk Management in a Multilingual Environment
Michelle Watson, VP of Global Customer Care, talks about using service desk management in a multi-lingual, global environment.
- Global Business Process Automation
Michelle Watson, VP of Global Customer Care, talks about using Numara FootPrints service desk for global business process automation.
- Using Numara FootPrints To Delivers Business Benefits
Michelle Watson, VP of Global Customer Care, talks about how Numara FootPrints delivers business benefits to her company.
- Service Desk ROI With Numara FootPrints
Michelle Watson, VP of Global Customer Care, talks about the ROI she got implementing Numara FootPrints service desk management.
- Using Service Desk Software for IT and Critical Business Processes
Isaac Ramsingh, Systems Analyst with MCCG talks about how they use Numara FootPrints in IT and other critical business processes.
- Justifying the Value of Service Desk Tracking and Reporting
Isaac Ramsingh, Systems Analyst with MCCG talks about how they justify the value of their services using Numara FootPrints tracking and reporting
- Using Numara FootPrints Service Desk For ITIL Best Practices
Terolyn Phinsee, Systems Administrator at Memorial Healthcare, talks about how they use Numara FootPrints for ITIL best practices.
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Numara Software Wins 2009 Stevie® Award for Sales and Customer Service
TMC© Customer Inter@ction Solutions® Magazine
Product of the Year Award 2007 – 2008
eSchool News Award
Best School Network Administration Software 2007
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- Focus on the Customer
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about Numara Software's focus on the customer.
- Duquesne Univeristy Chooses Numara Software
Melissa Jackman, Helpdesk Manager of Duquesne University, talks about Numara Software.
- Software Design Focused On The Customer
Daniel Ziegler, Director of IT Support for the Kramer Group, a healthcare software and services company specializing in revenue cycle solutions, talks about Numara Software's focus on the customer in software development.
- Numara Software's Focus on the Global Customer
Michelle Watson is the VP of Global Customer Care for a company that is a world leader in subscription-based online dating, operating sites in 37 countries, in 15 languages, spanning six continents. More than 15 million people around the world participate in this exciting relationship network. She talks about Numara Software's focus on the customer.
- Doing Business With Numara Software
The Medical Center of Central Georgia (MCCG) is a hospital whose mission is to enhance the health status of those we serve in partnership with medical and community organizations by providing wellness services, health education, and training and access to high-quality health care. Isaac Ramsingh, Systems Analyst with MCCG talks about his experience with Numara Software.
- Numara Software's Focus on the Health Industry Needs
Terolyn Phinsee, Systems Administrator at Memorial Healthcare, talks about Numara Software's focus on the customer.
- Numara software's Customer Service At SAIC
The 45th Space Wing stationed at Patrick Air Force Base delivers space effects that protect and defend our nation through Global Vigilance, Reach and Power. Their mission is to assure access to the high frontier and to support global operations. David Hess with SAIC talks about his customer experience with Numara Software.
- Numara Software Strong In Customer Support
John Jacobs, Director of User Support Services at Zane College, talks about how they strive to offer the same customer support to their customers as Numara Software.
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