White Paper

Automated IT Asset Management: Maximize Organizational Value Using Numara Track-It! Find out how the “Find, Fix and Prevent Strategy” will help you achieve accurate accounta-bility of your IT assets, improved IT service levels, more reliable risk manage-ment processes and measur-able cost reductions, in this white paper by Tony Thomas.

Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Government and military services through its Federal Government Solutions team.

GSA Program Details

Customer Feedback

“With Numara Asset Manager, we are able to determine exactly what is on our net-work as well as what is on every PC, at a moments notice. This simplifies every-thing from troubleshooting individual PC's to planning enterprise-wide upgrade projects.”
Pat Bruner, Database Administrator Des Moines Water Works

More Customer Comments

Maximize the Power of the Numara FootPrints Service Desk with a Fully Integrated IT Asset Discovery and Tracking Solution

The secret to managing the cost and increasing the effectiveness of IT is for each stakeholder to have immediate access to the latest and most accurate information on all installed IT assets. Stakeholders may include, but not be limited to the:

CIO looking to increase the return on IT assets
Security Manager assessing your network’s software vulnerability
Service Desk Technician dealing with a user trouble ticket

Numara® Asset Manager helps organizations gain 100% visibility and understanding of all IT assets on the network. It provides the detailed information – installed software, configuration of every PC, Mac® and Linux®, accurate and up-to-date record of location – on every piece of hardware and software on the network, as well as dynamic business level reporting. You will benefit from multi-site, multi-platform and 24/7 monitoring of all IT assets.

Numara Asset Manager Key Features

Windows Vista reporting and full Vista Support
SQL 2005 Express - the latest free database support
Selectable client update to stagger machine updates, rather than deploy all at once
"What-if" Planning Tools including built-in templates to run queries, and hardware and software costing wizards
Dashboard reports for a graphical snapshot of changes over time
Auditing of IPv6 clients with the latest TCP/IP protocol support

For more information on Numara Asset Manager features, click here for the brochure (PDF).

To learn about the complete Numara® FootPrints® product line, contact us.

Asset Manager Benefits

Gain 100% visibility by automatically discovering all IT assets on your network.

Regardless of platform or location, Numara® Asset Manager provides dynamically updated asset information critical to CMDB, Change Management, Software License Management, Compliance and much more…

Key Benefits:

Maximize Service Desk efficiency with a fully-integrated solution
Control IT costs through automated inventory
Simplify software license management and ensure compliance
Leverage the power of 100% visibility of your CMDB
Plan with confidence for VISTA Rollouts

Asset Manager Technical Information

For Minimum Server Configuration Guidelines for Numara® Asset Manager, click here to download the brochure (PDF).

Numara Asset Manager Administration Control Center

All language versions require Microsoft Windows 2000 SP4, Professional or Windows 2003 SP1

Server Operating Systems

Microsoft Windows 2000 Professional, Server, Advanced Server, DataCenter Server and Small Business Server SP4 + updates Microsoft Windows 2003 Server Standard, Server Enterprise and Small Business Server Premium Edition SP1 + updates IIS 5 or 6 is required for secure data transfer.

Client Operating Systems

Windows Platforms

Microsoft Windows 98 to SP1 + updates and Windows 98SE + updates
Microsoft Windows NT4 Workstation and NT4 Server to SP6a + updates
Microsoft Windows 2000 Professional to SP3 + updates
Windows XP Home edition to SP1 + updates and SP2 + updates
Windows XP Professional to SP1 + updates and SP2 + updates Windows ME (stand alone only)
Windows Vista editions + updates

Unix Platforms

Red Hat Linux 7.0, 8.0 and 9.0 on Intel
Red Hat ES 2.1 and ES 3
SUSE Linux 9.3 and 10.0 on Intel
HP-UX 11i v1 on PA-RISC
Solaris 8 (SunOS 5.8) and Solaris 9 (SunOS 5.9)
Solaris 10 (SunOS 5.10) on SPARC
IBM AIX 5.3 on Power PC

Macintosh Platforms

Mac OS X 10.3.9 on Power PC, 10.4.5 & 10.4.5 Server

Terminal Services Platforms

Windows 2000 and 2003 Terminal Services
Citrix MetaFrame XP Server + Clients 95, 98, NT, 2000, 2003
Citrix MetaFrame XP Application Farm + Clients 95, 98, NT, 2000, 2003
Citrix MetaFrame XP – Remap System Drive on Install + Clients 95, 98, NT, 2000, 2003

Networking Requirements

LANProbe Requirements
LANProbe operates over an IP network on Ethernet and Token Ring. Physical location is supported on Ethernet and Token Ring networks utilizing managed SNMP enabled switches only.

Network Environments
TCP/IPv4 and TCP/IPv6

Secure Communication
Public/Private key encryption using HTTP over TCP/IP

Supported Databases
Numara Asset Manager may be used in conjunction with either Microsoft SQL Express, 2000 & 2005 databases. In the event of using SQL 2000, Numara Software advises that the appropriate MS SQL 2000 is on a Per Processor basis. A Processor license includes access for an unlimited number of devices or users to connect from either inside the corporate LAN or WAN or outside the firewall. For further details the Microsoft website carries current information about licensing options.

Numara Asset Manager Web Edition
Supported platform and system requirements for Numara Asset Manager Web Edition are the same as for Numara Asset Manager with the following additions:

Numara Asset Manager Web Edition Server
Microsoft IIS5, IIS6
MS.NET Framework 1.1
(shipped with full version of Numara Asset Manager)

Supported Browsers
The Numara Asset Manager dashboard web interface is designed to be W3C compliant. It is currently tested against the following browsers:

Microsoft Internet Explorer 5.5 or higher
Mozilla Firefox 1.5

Numara FootPrints

Asset Manager for Service Desks