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Helpdesk Management Software
Helpdesk Management Software
Helpdesk Management Software Helpdesk Management Software


  Products
  Numara
FootPrints
Numara
Track-It!
    Add-On Modules
 
  Numara
Asset Manager
 
  Numara
Network Monitor
 
  Numara Deploy
  Numara
Patch Manager
  Numara Remote


Products: Numara® Track-It!® 8 Standard

 
The Next Generation of the World’s Most Widely Installed Help Desk and Asset Management Solution

Numara® Track-It!® Standard Edition is designed to address the basic needs of IT departments. It delivers the automation and integrated tools necessary to increase efficiency and help manage end-users in non-complex environments.

With the intuitive Configuration Wizard, Numara Track-It! Standard automatically discovers and inventories network assets such as workstations and applications, synchronizes end-user data with Active Directory® information, and enables asset and end user association for easy look-up at the help desk. It also discovers other non-PC assets such as switches and routers. Numara Track-It! Standard comes packaged with powerful modules for Purchasing, Reports and Graphs and Training and Library for enhanced usability.

Numara Track-It! Standard empowers IT professionals to gain control of IT assets and efficiently support end-users by automating repetitive, time consuming activities.
 

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Choose your solution

Numara footPrintsOverview
Key Benefits Include:

Decrease training cycles

Gain full control of your IT assets, hardware and software
Save time managing assets
Empower technicians to respond faster to requests
Optimize help desk efficiency
Systematically measure help desk performance
Reduce technician downtime
Demonstrate measurable return on investment

As your business grows, Numara Track-It! scales to support your increased needs and offers flexible modules that can be added to further expand your solution.

For more detailed information on the Add-on Modules for
Numara Track-It!, click here.

   
Numara
Track-It! Edition
Add-On Description
Std.
Pro
Ent.
Numara
Patch Manager
Keep your systems secure Add-on Add-on Add-on
Numara Deploy Software distribution made fast and easy Add-on Add-on Add-on
Numara Industry KnowledgePaks The Help Desk for Help Desk Technicians and End-Users — Updated Daily! Add-on Add-on Add-on
Numara
Network Monitor
Easily Monitor Network Health and Performance Add-on Add-on Add-on
Numara
Track-It! Survey
Evaluate End-User Satisfaction & Build a High Performance IT Organization   Add-on Add-on
Numara Track-It! MacAudit Audit software and hardware information on Apple®Macintosh systems   Add-on Add-on
Numara Remote Drive productivity and remotely diagnose and solve end-user problems   Add-on Add-on
Numara Track-It! Bar Code Quickly and Accurately Input Information for IT Asset Management and Inventory Control   Add-on Add-on

Questions? Submit an Online Inquiry

Not sure which Numara Track-It! edition is right for your business? Please contact our Sales team at 800-557-6970.

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  "It helps me to know who has what and what I need to upgrade. I also find the charts, reports and graphics extremely helpful. You did a terrific job on the documen-tation too. We're very pleased."
Catherine Slezak
Hewlett-Packard
 
     

Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Govern-ment and military services through its Federal Govern-ment Solutions team.
 
 
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sarah keener

White Paper:
An Effective Approach to Software Compliance

Software has become a vital component to the success of a company’s operations. Yet very few organizations have an effective process for managing their software assets. Read this informative, free white paper by Sarah Keener.

 
 



 

tony thomas

A Practical Guide: Building An Effective Patch Management Process

“Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise.”
Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page white paper. By Tony Thomas