Numara® Track-It!® Professional is designed for IT environments where the level of complexity has increased beyond manual processes or home-grown applications used to support them. Numara Track-It! delivers the automation and integrated tools necessary to cost-effectively manage IT assets and deliver superior end-user support.

For technicians, Numara Track-It! Professional offers the flexibility to access Numara Track-It! from a Windows® Client across the LAN and the WAN. For IT administrators, Numara Track-It! Professional supports a centralized console for scheduling network scans, audits and synchronization of user data. Your entire organization will benefit from Numara Track-It! Professional’s comprehensive feature set — help desk, inventory, asset auto discovery, auditing, reporting and more.

Take your help desk to the next level with:

	New high-productivity user interface supports familiar Microsoft® Outlook®-like controls and context-based toolbar.
	New customizable IT asset templates enable hardware (PC and non-PC) views that match your problem space.
	New Smart Client supports a rich interface environment across both LAN and WAN.
	New full-text matching support fast, Google®-like searching across each module.
	Enhanced reporting with integrated Crystal Reports® XI for “printing the way you work.”
	New flexible work flow templates enabling easy-to-use business rules in support of SLAs and automatic routing, notification and escalation of work orders.
	and more!

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Key Benefits Include:

	Decrease training cycles
	Gain full control of your IT assets, hardware and software
	Save time managing assets
	Proactively solve problems
	Empower technicians to respond faster to requests
	Optimize help desk efficiency
	Systematically measure help desk performance
	Reduce technician downtime
	Demonstrate measurable return on investment

As your business grows, Numara Track-It! scales to support your increased needs and offers flexible modules that can be added to further expand your solution.

For more detailed information on the Add-on Modules for
Numara Track-It!, click here.

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