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Products: Numara® Track-It!® 8 Professional

 
The Next Generation of the World’s Most Widely Installed Help Desk and Asset Management Solution

Numara® Track-It!® Professional is designed for IT environments where the level of complexity has increased beyond manual processes or home-grown applications used to support them. Numara Track-It! delivers the automation and integrated tools necessary to cost-effectively manage IT assets and deliver superior end-user support.

For technicians, Numara Track-It! Professional offers the flexibility to access Numara Track-It! from a Windows® Client across the LAN and the WAN. For IT administrators, Numara Track-It! Professional supports a centralized console for scheduling network scans, audits and synchronization of user data. Your entire organization will benefit from Numara Track-It! Professional’s comprehensive feature set — help desk, inventory, asset auto discovery, auditing, reporting and more.

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Requirements

For more information on server components, client applications and audited platforms, view the Numara Track-It! 8 system requirements (pdf).

Getting Started Evaluation Guide (pdf)
   
Numara Track-It! Professional Edition includes:
15 personal technician views per module, allowing filtering, grouping and sorting criteria to be defined, saved and used in the Technician Client or Technician Web Interface
Numara Track-It! Self Service Professional licenses: Web access for 50 end-users
Named Numara Track-It! Professional Technician licenses: Minimum 1
Crystal Reports® XI Standard for Numara Track-It!: 1 named user can develop custom reports using the Numara Track-It! database
Automatic notification and escalation of work orders
Numara Track-It! Professional Audit licenses: Audit 50 Windows® systems
Automatic work order creation from e-mail and response to e-mail work order status query
Smart Client with LAN and WAN support
Numara Track-It! Field Tech Web provides web access to work orders and solutions while technicians are away from their desks

Questions? Submit an Online Inquiry

Not sure which Numara Track-It! edition is right for your business? Please contact our Sales team at 800-557-6970.

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  We considered many alterna-tives, but Track-It! was the only single product that met all of our help desk and inventory needs."
David Rose
United Way
 
     

Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Govern-ment and military services through its Federal Govern-ment Solutions team.
 
 
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sarah keener

White Paper:
An Effective Approach to Software Compliance

Software has become a vital component to the success of a company’s operations. Yet very few organizations have an effective process for managing their software assets. Read this informative, free white paper by Sarah Keener.

 
 



 

tony thomas

A Practical Guide: Building An Effective Patch Management Process

“Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise.”
Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page white paper. By Tony Thomas