Help Desk Software and Service Desk Management Solutions - Numara Software
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Products: Numara® Track-It!® 8 Professional

 
The Next Generation of the World’s Most Widely Installed Help Desk and Asset Management Solution

Numara® Track-It!® Professional is designed for IT environments where the level of complexity has increased beyond manual processes or home-grown applications used to support them. Numara Track-It! delivers the automation and integrated tools necessary to cost-effectively manage IT assets and deliver superior end-user support.

For technicians, Numara Track-It! Professional offers the flexibility to access Numara Track-It! from a Windows® Client across the LAN and the WAN. For IT administrators, Numara Track-It! Professional supports a centralized console for scheduling network scans, audits and synchronization of user data. Your entire organization will benefit from Numara Track-It! Professional’s comprehensive feature set — help desk, inventory, asset auto discovery, auditing, reporting and more.

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Numara footPrintsOverview
Setting the Standard for Usability, Personalization and Productivity

For a complete list of new features and functionality,
click here: What’s New

The Easiest to Learn and Use!

New high-productivity User Interface - supports familiar Microsoft® Outlook®-like controls and context-based toolbar.

New customizable asset templates - enable technicians to create customized views to manage only the hardware (pc and non-pc) attributes required for the environment.
Automatic identification of missing, discovered or scanned assets saves time from manual categorization.
Fits the Way you Work!
New flexible work flow templates enabling automatic notification and escalation of work orders.
Enhanced Reporting -reporting with integrated Crystal Reports® XI for easy customization and “printing the way you work.”
Improves Productivity!
New Smart Client - supports the rich user interface across both the LAN and WAN.
Improved Remote Control to troubleshoot and solve IT issues without leaving your desk. (Add-on)
New full-text searching supports fast, accurate, Google®-like searching across each module.
and more!

 


Questions? Submit an Online Inquiry

Not sure which Numara Track-It! edition is right for your business? Please contact our Sales team at 800-557-6970.

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  We considered many alterna-tives, but Track-It! was the only single product that met all of our help desk and inventory needs."
David Rose
United Way
 
     

Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Govern-ment and military services through its Federal Govern-ment Solutions team.

Numara Track-It! 8.X is officially included on the US Army’s Certificate of Networthiness
 
 
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See Numara Track-It!
in action without leaving your desk!

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Track-It! is the most widely installed Help Desk and Asset Manage-ment system. Sessions are filling quickly, so reserve your seat now!

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Looking for Asset Management? Numara Software offers a variety of asset management solutions.

To find out more,
click here.

 

 
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sarah keener

White Paper:
An Effective Approach to Software Compliance

Software has become a vital component to the success of a company’s operations. Yet very few organizations have an effective process for managing their software assets. Read this informative, free white paper by Sarah Keener.

 
 



 

tony thomas

A Practical Guide: Building An Effective Patch Management Process

“Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise.”
Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page white paper. By Tony Thomas