Designed for corporations with an IT environment that is growing in complexity, Numara® Track-It!® Enterprise delivers the automation and integrated tools necessary to cost effectively manage IT assets and deliver superior end user support.

Numara Track-It! Enterprise offers a comprehensive feature set; Help Desk, Solutions, Asset Auto Discovery, Inventory, Auditing, Software License Management, Reporting, Security and more.

Requirements

	For more information on server components, client applications and audited platforms, view the Numara Track-It! 8 system requirements (pdf).
	Getting Started Evaluation Guide (pdf)
Numara Track-It!® Enterprise Edition includes:
	Numara Track-It! Enterprise audit with integrated Software License Management capabilities licenses: Audit 100 Windows® systemse
	Numara Track-It! Enterprise Technician Licenses: Minimum of either 3 concurrent or 5 named
	Crystal Reports® XI Professional for Numara Track-It!: 1 named user can develop custom reports using the Numara Track-It! database
	Service level business rules and automatic notification and escalation of work orders
	Automatic work order creation from e-mails and responses to e-mail work order status query
	Work order templates to quickly and accurately log work orders with default values for common tasks
	Customizable management dashboard to measure help desk performance
	Smart Client with LAN and WAN support
	Numara Track-It! Field Tech Web which provides web access to work orders and solutions while technicians are away from their desks
	Numara Track-It! Self Service licenses: Web access for 100 end-users and 100 Password Reset end-users
	Outlook task synchronization of work orders for PDA usage

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