Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Government and military services through its Federal Government Solutions team.
GSA Program Details
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 More than ever, business continuity and cost-effective IT Help Desk and Service Desk operations have become critical factors of success. Numara Remote now offers unrivalled performance, flexibility, security and scalability.
 The latest version of remote control technology from Numara Software has been completely re-designed, offering powerful collaboration features to boost technician productivity and facilitates an improved overall service quality.
Integration of remote control into Numara Track-It! and Numara FootPrints solutions offers a centralized system, enabling support personnel to quickly resolve end-user problems once a trouble ticket is created.
Advanced Remote Management of Desktop Computers
- Complete remote control of user mouse and keyboard
- Bi-directional file transfers
- Secure, authenticated communication
- Firewall friendly
- Multiple technicians share access to users’ desktops
- Multi-Windows platform support
- Numara Software Help Desk/Service Desk Integration
Numara Remote can be evaluated with a trial version of either Numara FootPrints or Numara Track-It!
For existing Numara FootPrints or Numara Track-It! customer, please contact your sales representative at 800-557-3031.
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