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Products: Numara® Track-It!® 8.5 Overview

 
The World’s Most Widely Installed Help Desk and Asset Management Solution

Over 50,000 customer sites worldwide can't be wrong!

New features include email request management, Field Tech Web interface updates, increased OS and hardware platform support, event and skills-based routing enhancements and more!

Numara Track-It! 8.5:

Easy to configure and implement.

Fits the way you manage your assets and help desk support.

Designed to track performance from any point of view.



Try the Numara FootPrints Trial!
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Choose your solution


Since 1991, we have listened carefully to our customers and delivered a powerful solution that meets IT help desk support and asset management needs – right out of the box

Numara footPrintsOverview

What’s New in Numara Track-It! 8.5

Numara Track-It! 8.5 Delivers – Right Out of the Box!
Easy to Configure and Implement
Log your first ticket in seconds …

No hassle installation

Microsoft Outlook-style interface integrates with your existing email system

Built-in, self-guided tools seamlessly import users and discover assets

Fits the Way You Manage Your Help Desk and Assets
Take control and improve first-time call resolution

Manage your user and asset information your way, instantly

Automate manual tasks by applying your own business rules

Dynamically update your asset inventory based on your business rhythms

Track Performance from any Point of View
See where you stand and drive measurable results
Customizable dashboards help you identify critical trends and act on them
Deliver decision-making information to multiple stakeholders with over 100 reports
Customizable drag-and-drop grid views give you on-demand data

Questions? Submit an Online Inquiry

As your business grows, Numara Track-It! scales to support your increased needs and offers flexible modules that can be added to further expand your solution. For more detailed information on the Add-on Modules for Numara Track-It!, click here.

Not sure which Numara Software Solution is right for your business? Please contact our Sales team at 800-557-6970.

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  We considered many alterna-tives, but Track-It! was the only single product that met all of our help desk and inventory needs."
David Rose
United Way
 
     

Numara Software is a provider of Help Desk and Asset Management tools to the U.S. Federal Govern-ment and military services through its Federal Govern-ment Solutions team.
 
 
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See Numara Track-It!
in action without leaving your desk!

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Track-It! is the most widely installed Help Desk and Asset Manage-ment system. Sessions are filling quickly, so reserve your seat now!

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Numara Software offers a variety of asset management solutions.

To find out more,
click here.

 
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White Paper:
An Effective Approach to Software Compliance
Software has become a vital component to the success of a company’s operations. Yet very few organizations have an effective process for managing their software assets. Read this informative, free whitepaper by Sarah Keener.

Learn more: Download the whitepaper

A Practical Guide: Building An Effective Patch Management Process
“Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise.” Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page whitepaper. By Tony Thomas

Learn more: download the whitepaper