More than ever, business continuity and cost-effective IT Help Desk and Service Desk operations have become critical factors of success. Numara Remote now offers unrivalled performance, flexibility, security and scalability.

The latest version of remote control technology from Numara Software has been completely re-designed, offering powerful collaboration features to boost technician productivity and facilitates an improved overall service quality.

Integration of remote control into Numara Track-It! and Numara FootPrints solutions offers a centralized system, enabling support personnel to quickly resolve end-user problems once a trouble ticket is created.

 
Save time and lower support costs with Numara Remote

Remote Management
	Manage OS remotely - Access services, registry, tasks, event logs shared folders, and system states without interfering with users.
	Update with File Transfers - Drag-and-drop interface to copy, move, sync, clone, recover, and delta transfer
	Save Time with Scripting - Trigger file transfers and other actions to run on schedule
	Instant Communication with Chat - via text, audio, and video
Collaboration
	Quicker Problem Resolution - Multiple technicians view and control any licensed workstation
Security
	Advanced Encryption Standard (AES) - End-to-end privacy
	Smart Card Authentication
	Extensive Event Logging
	Broad range of security policies
Communications
	Protocol Support - TCP (IPv4 and IPv6) and UDP including Dial-up networking, IPX, NetBIOS, Windows modem, Serial modem, ISDN CAPI, Infrared and Terminal Server
	Socket Support - Protocol specific options including port numbers. HTTP encapsulation.
High Performance
	Low Network Overhead - Bitmap caching and compression

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