Numara Software

Numara Software Appoints Matt Dircks as Vice President of Product Strategy
Company Also Promotes David Giles to Vice President of Customer Advocacy More

Numara Software Receives 2007 Product of the Year Award from Communications Solutions
Numara FootPrints Honored for Outstanding Innovation. More

Numara Software Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Technology Marketing Corporations (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named Numara FootPrints 8 as a recipient of a 2008 IP Contact Center Technology Pioneer Award. More

Numara Software Releases Third Installment in Vista Migration Podcast
Product Manager Tony Thomas Describes Strategies for Successfully Facilitating the Migration to Microsoft Vista Using Numara Software Solutions More

Numara Software Launches New Version of Numara Track-It!
Numara Track-It! 8.5 Combines a More Integrated User Experience with Enhanced Performance and Rules Based Email Request Management More

Numara Software and SSPA to Co-Host Webinar on Achieving Service Excellence across the Organization
Webinar Will Discuss how Automating Customer Service Workflow throughout the Organization Can Make Realizing Support Excellence a Reality for Agents and Customers More

Independent Research Firm Cites Numara® Software as a Leader and Strong Performer in the Service Desk Management Tool Market
Numara Software Solutions Recognized among the 16 Most Noteworthy Produtos for the Small and Large Enterprise Markets. More

Numara® Software to Present IT Compliance Solutions for Goverment Organizations at FOSE 2008
Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It! More

Numara® Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
Numara® FootPrints® Recognized for Best Technology Innovation in the Vendor Solution Category. More

Numara® Software to Host Informative Webinar on Effective IT Configuration Management
"How to Really Cover Your Assets" Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management More

Numara Software to Host Informative Webinar on Effective IT Configuration Management
“How to Really Cover Your Assets” Will Explain How to Manage, Track and Understand Asset Relationships Using Configuration Management. More

Numara® Asset Manager now Compatible with Windows Vista®
Product Continues to Provide Organizations with 100% Visibility into IT Assets to Improve ROI, Manage Network Vulnerability and Provide Help Desk Service More

Numara Software to Speak at Technosium 2008
Mark Krieger to Discuss How Mid-size Businesses Can Improve IT Service and Reduce IT Costs. More

Numara Software and EMA to Host Webinar on How Configuration Management (CMDB) Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period
Webinar Provides Valuable Insight into How Companies Can Leverage a CMDB to Increase Business Efficiencies and Maximize Their Return on Investment. More

Numara® Software Celebrates Second Anniversary
Record Growth Trajectory Fueled by Enhanced Service Desk Solutions and Expanded Global Presence. More

Numara Software Expands Its Global Presence
Leading Provider of Service Desk Management Solutions Now with Offices in 10 Countries. More

Numara Software Leader Nominated for CEO of the Year
David Weiss Selected by Tampa Bay CEO Magazine as Finalist in Technology CEO of the Year Competition. More

Numara Software to Present at ITIM 2007
Industry Experts to Address How Companies Can Leverage IT Change Management Automation to Improve IT Service Quality, Cut Costs and Take Control of Compliance Requirements. More

Numara Software Hosts Inaugural User Conference
Attended by Hundreds of Customers and Offered More Than 50 Sessions on Optimizing Service Desk, Help Desk and Asset Management. More

Numara Software Earns PinkVerify® Service Support Certification for Latest Version of Award-Winning Numara FootPrints
Numara FootPrints 8 Certified for ITIL Compatibility in Problem,
Incident, Change and Configuration Management.  More

Numara Software Hosts Webinar on the Business Value of Configuration Management
Webinar Provides Valuable Insight into How Companies Can Best Protect Their IT Assets and Maximize Their Return on Investment More

Numara Software to Exhibit at EDUCAUSE 2007 Annual Conference
Company to Demonstrate Why Leading Higher Learning Institution Select Numara Software to Optimize Their Service Desk Performance. More

Numara Software Extends Popular Webinar on Implementing ITIL Processes to Improve Service Desk Management
Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced it will extend the run of its popular webcast, “Don’t Let ITIL Scare You! What You Need to Know to Deliver Superior Service Management.”  Originally attended by over 150 IT and help desk professionals, the 60-minute presentation includes commentary from industry experts on implementing ITIL® service support best practices to cut support costs, enhance the customer experience and improve IT alignment within the organization. More 

Numara Software to Host Inaugural User Conference
Numara Software, Inc., announced it will host the first-ever user conference for Numara FootPrints and Numara Track-It! customers this fall.  To be held in Orlando from October 7 – 10, the 2007 Numara Software User Conference offers a great opportunity for customers to learn new technologies, expand their knowledge of Numara Software solutions, exchange service desk best practices and benefit from real-world deployments of the company’s award-winning product line.  More

Numara Software Extends Popular Webinar on Customer Support Innovation for Call Centers
Numara Software, Inc., announced it will extend the run of its popular webcast, "Managing Growing Technical Complexities While Meeting High Touch Customer Demands." Originally attended by over 200 IT and call center professionals, the 60-minute presentation includes commentary from industry experts on mitigating technical complexities in the call center while enhancing the customer experience.  More

Numara® Software Receives 2007 TMC Labs Innovation Award
The company's flagship product, Numara Track-It! 8 Enterprise Edition, was named by Technology Market Corporation (TMC) as a 2007 TMC Labs Innovation Award Winner from Customer Interaction Solutions magazine.  More

Numara Software Named Gold Sponsor for itSMF USA- Promoting IT Service Management Best Practices and ITIL v3
As a sponsor, Numara Software will assist the non-profit in its mission to help member organizations achieve measurable operational excellence with IT Service Management (ITSM) Best Practices.  More

Customers Vote Numara® Software 'Best in Class Customer Service' for Help Desk Solution
Company Also Receives 'First Class Customer Service' Award for Multi-channel Solution More

Numara® Software Executives Featured in the New Book Inside the Minds: Growth Strategies for Software Companies
David Weiss and Mark Krieger Recognized as Leading Visionaries in the Software Industry More

Numara Track-It! 8 Training Transcends Traditional Classroom Learning
Numara Software Now Offering Subscription-based Online Training for Newest Version of Help Desk Solution More

Independent Research Firm Cites Numara Software as a Strong Performer in Interaction-Centric Customer Service Management Software Report
Numara FootPrints Recognized for Ease of Deployment and Customization and Solid Workflow Capabilities More

Numara® Software Was Named a Finalist in eWEEK’s
7th Annual Excellence Awards Program
eWEEK, a Ziff Davis Media publication and one of the IT industry’s leading enterprise magazines, has named Numara FootPrints Hosting Service 7.5 as a finalist in eWEEK’s seventh Annual Excellence Awards program, in the Business Relationship Management category. More

The Numara Software Full Line of Produtos Now Available
for Federal Government Customers
The Company Adds Additional Service Desk Solutions to General Services Administration (GSA) Contract More

Numara® Software Broadens Latin American Operations through Partnership with Network1
Network1 now Offering Award-Winning Service Desk and Help Desk Solutions from Numara Software More

Numara® Software Welcomes Premier Education Institutions to Its Client Roster
Numara® Software Relieves Major Colleges and Universities of Unnecessary IT Burden More

Numara® Software Receives 2007 CRM Excellence Award from Customer Interaction Solutions Magazines
Numara® FootPrints Singled Out for Helping Clients Improve CRM More

Numara® Software Announces Next Generation of its Award-Winning Numara Track-It!
Release Features New UI, Customizable Management Dashboard and Smart Client More

Numara® Software Customers Raise the Bar for Asset Management Accuracy and Efficiency
Numara® Track-It!® Customers use Bar Code Module to Accurately Identify, Validate and Transfer IT Asset Information. More

Special Olympics Fast Tracks its IT Support with Numara® Software
Numara® FootPrints® Empowers Organization’s Help Desk to Keep Pace with Worldwide Operations. More

Numara® Software Congratulates Customer Chip Ganassi Racing on Repeat Win of Rolex 24 at Daytona
Numara® FootPrints® Fuels Technically Advanced Racing Team’s Need for IT Support Speed. More

Numara® Software Helps Blue Ridge Paper to Increase Both Compliance and First Call Resolutions
Paper Produtos Producer Uses Numara FootPrints to Meet SOX Requirements and Improve Service Desk Operations. More

Numara® Software Helps Mitigate IT Impact of New Daylight Saving Time (DST) Schedule
Auditing Produtos Identify Systems and Devices that Require OS Patches Due to Date Change. More

My Computer Works, Inc. Selects Numara® FootPrints to Manage Virtual Call Center and Customer Support Operations
Company Optimizes Recursos and Improves Customer Service with Automated Tracking System, Remote Capabilities, Uniform Reporting and Single View of Business. More

Numara® Software Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award
Numara FootPrints 7.5 Hosting Service Honored for Outstanding Innovation. More

Numara® Software Joins Several Tampa Businesses to Support "Extreme Makeover: Home Edition" Project
Company Donates Time, Talent and Recursos to Help Build a Home for Local Family. More

Numara® Track-It!® Used Most by Law Firms for Help Desk Management
Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management. More

Numara® Software Marks its Anniversary with Record Breaking Revenues
In its First Year as an Independent Company, Numara Software has Positioned itself as a Leader in the Service Desk Market. More

Numara® Software Produtos Assist Companies Planning Vista Migration
Customers surveyed about scheduled rollout; Companies leverage Produtos for IT compatibility assessment and change management. More

Numara® FootPrints 7.5 Achieves PinkVerify® ITIL Certification
for Service Support
Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes. More

Colorado Department of Corrections Selects Numara® FootPrints to Automate IT Service and Support across 25 State Facilities
State Corrections Facility  Deploys 100% Web-based Numara FootPrints to Manage Complex IT Infrastructure, Monitor Prisons, and Centrally Track Prison Transfers. More

Numara® Software Named a 2006 Readers' Choice award winner by Windows IT Pro
Numara Software Recognized Across Four Categories for Outstanding IT Asset Management and Help Desk Solutions. More

Numara® Software Named an SSPA Recognized Innovator
Numara® FootPrints Honored for Revolutionizing Customer Service and Support. More

Numara® Software to Present at the Service & Support Professionals Association Services Leadership Conference
Mark Krieger to Share Winning Approaches in Service System and Design. More

Numara® Software Strengthens Leadership in Education Market
New Product Releases, Steady Stream of Customer Implementations and Users’ Choice Award to be showcased at EDUCAUSE. More

Numara® Software and Raritan Partner to Simplify IT Management for IT Professionals
Partnership delivers automated and integrated monitoring and trouble ticketing for network and system events; Helps simplify and expedite incident resolutions, and improve service levels. More

Numara® Software to Present at the Tampa Chapter of the Product Development and Management Association
Tom Banta, Vice President of Product Development, to discuss the PM Lifecyle at the kickoff meeting of the Product Development and Management Forum. More

Numara® Software Acquires UniPress Software
Numara® Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions. The combination of these two highly successful and established organizations positions Numara® Software as the dominant leader in the small and mid-sized enterprise service desk market. More

Numara® Software Introduces Numara® FootPrints 7.5 and Three New Service Desk Produtos
Numara® Asset Manager, Numara® FootPrints Change Management, and Numara® FootPrints Sync join the latest release of Numara® FootPrints 7.5 to deliver enhanced web based service desk solutions. More

Numara® Software Appoints Director- International Sales and Marketing
Andrew White Joins To Drive Aggressive International GrowthNumara® Software, Inc., today announced that it has appointed Andrew White as Director – Sales and Marketing EMEA and APAC.  Bringing over 15 years of experience in IT across sales, marketing and regional management, White will lead sales and marketing efforts for EMEA and APAC, capitalising on the market opportunity for cost effective, integrated helpdesk and IT asset management in the small to medium sized business (SMB) and mid-market sectors. More

GSA Pricing for Numara Track-It! 7 Bar Code Now Available through Softchoice
Numara Software (formerly Blue Ocean Software) announced today that Numara Track-It! 7 Bar Code is now available through its alliance with Softchoice, a leading North American supplier of technology Produtos and services. The partnership makes it easier for government agencies to price and purchase the entire family of Numara Software Produtos through the GSA Schedule Program using #GS-35F-0196M. More

Numara Software Inc. Offering HDI Boot Camp at its Headquarters in Tampa, Florida - Featuring Sherry Pongrac as Instructor
Numara Software Inc., authorized training partner for HDI, is hosting the HDI Help Desk Analyst Boot Camp Certification at its headquarters in Tampa, FL on August 21-24, 2006. Numara Software is one of only approximately 35 organizations around the world to have earned the designation of Authorized Training Partners (ATP) for HDI. More

Numara Software Introduces
New Bar Code Extension for Numara Track-It! 7
Gives IT Professionals More Control of Assets;
Provides Greater Accuracy and Visibility
More

Numara Software Achieves Major Milestones within Six Months of Launch as Independent Company
Numara Software has already experienced record quarterly revenues, several industry accolades, strategic executive appointments and wide customer adoption of its core product offerings. More

Numara Software to Present Best Practices for Managing IT Assets at HDI Chapter Meeting in Tampa 
At the July 18, 2006 HDI Tampa Chapter meeting, Tony Thomas will present strategies for ensuring regulatory compliance and preventing security threats. More

Numara Software Welcomes Michael Branca as Chief Financial Officer
Effective March 2006 , Michael Branca, will serve as Chief Financial Officer for Numara Software, Inc. (formerly Blue Ocean Software). Numara Software is the new home for Track-It!, the world’s most widely installed help desk and asset management solution. More

Numara Track-It! Named Preferred Product by 2006 RedmondReaders’ Choice Awards
Numara Software Among the Best in Helping IT Professionals Address Regulatory Compliance
Numara Software, Inc. announced that Numara Track-It! was named a Preferred Product in the Compliance and Asset Management category of Redmond magazine’s Readers’ Choice program. More

Numara Software Recognized for Branding Excellence:
Company Launches New Brand Identity and Marketing Initiative with the Help of Peak Biety
Honored as recipient of Peak Performer Award for marketing excellence by SMEI Tampa Bay (Sales & Marketing Executives International). More

Numara Software Inc. Nominated for Five Windows IT Pro Readers' Choice Awards
Numara Software, Inc. announced today that its family of Produtos has been nominated for the Windows IT Pro 2006 Readers’ Choice Awards in five categories. The winner will be determined by votes cast by subscribers and visitors to the Web site. Voting is open until May 1, 2006. More

Numara Software Inc. Announces Record Number of Downloads for Numara Track-It! 7 Upgrade Brings Powerful IT Management Capabilities to Healthcare, Education and Financial Industries
Numara Software Inc. announced today that the recently released Numara Track-It! 7 has attracted more evaluation requests than any other newly-released version in its 15-year history. More

Ingeniería DRIC to Sponsor Breakfast Briefing on Numara Track-It! 7 – the Number One Help Desk and Asset Management Solution in Spanish Speaking Countries
Numara Software Inc., in conjunction with Ingeniería DRIC, S.A., is hosting a breakfast briefing in Mexico on the newly released Numara Track-It! 7, the world’s most widely installed help desk and asset management solution. More

Numara Software Inc. Now Offering HDI Boot Camp at its Headquarters in Tampa, Florida - Featuring Sherry Pongrac as Instructor
Numara Software Inc., authorized training partner for HDI, is hosting the HDI Help Desk Analyst Boot Camp Certification at its headquarters in Tampa, FL on April 24-26, 2006. Numara Software is one of only approximately 35 organizations around the world to have earned the designation of Authorized Training Partners (ATP) for HDI. More

FORO HelpDesk to Sponsor Live Webinar for Numara Track-It! 7 in Spanish
Numara Track-It! was recently named the number one help desk and asset management solution in Spanish-speaking countries.
More

Numara Software Inc. Welcomes Brendan J. Dawson as Chairman of the Board
“Mr. Dawson is an extraordinary leader, and he brings a tremendous amount of experience to our Board,” said David Weiss, president and CEO of Numara Software. “He has a unique blend of strategic thinking and operational credentials across hardware, software and services businesses. We look forward to utilizing Mr. Dawson’s vast expertise in these areas.” More

Numara Software Inc. Now Offering Entire Family of Produtos for Resale Through Partnership with Softchoice
Thanks to Numara Software’s alliance with Softchoice Corp. (TSX: SO), a North American technology supplier, it is now easier for government agencies to price and purchase the entire family of Numara Software Produtos through the GSA Schedule Program using #GS-35F-0196M. More

Numara Software Launches New Versions of Numara Patch Manager and Numara Deploy
Numara Software Inc., a global provider of IT management solutions, today announced that Forrester Research has recognized Numara Software’s Track-It! as a strong performer among competing small service desk management tools. Numara Software was among a select group of companies that Forrester invited to participate in its report, The Forrester Wave: Service Desk Management Tools, Q1 2006, Forrester Research, Inc., February 2006. More

Numara Track-It! named "Numero Uno" by FORO Helpdesk
A survey conducted by the leading Spanish language market help desk forum, FORO Helpdesk, has identified Numara Track-It! as the helpdesk professionals' preferred choice for help-desk software. More

Leading Independent Research Firm Ranks Numara Software’s Track-It! a Strong Performer Among Small Service Desk Management Tools
Numara® Software, Inc., (formerly Blue Ocean Software/Intuit IT Solutions) the makers of Track-It!, today announced the launch of Numara Patch Manager 5.5 and Numara Deploy 8. These new versions provide an easy to use automated software distribution and patch management solution that empowers IT administrators with a framework to successfully install and update an organization’s approved application portfolio. These enhanced Numara Software solutions allow IT groups to uphold corporate software standards, ensure end-user compliance, and inoculate systems with the latest versions of key software to decrease enterprise-wide data and application security vulnerabilities. More

Numara® Software Launches Track-It! 7
Numara Software, Inc. today announced the launch of Track-It! 7, the latest version of the world’s most widely installed help desk and asset management solution. Featuring powerful, enterprise-grade functionality including auto-discovery of PC and non-PC assets, and software license management, Track-It! 7 enables IT professionals to benefit from greater control over their increasingly complex environments at a price point attractive to small and medium-sized businesses (SMBs). More

David Weiss Named President and CEO of Numara Software, Inc.
Numara Software, formerly the Blue Ocean Software business unit of Intuit, Inc., (Nasdaq: INTU) today named David Weiss as president and CEO. The appointment coincides with the company’s return as an independent developer of IT management solutions. Weiss is charged with leading Numara Software’s aggressive growth plans as the company builds on its existing leadership position in the help desk and asset management market.  More

Numara® Software Launches as Independent Company
Numara Software, formerly the Blue Ocean Software business unit of Intuit, Inc., (Nasdaq: INTU) today announced its launch as an independent company following its buyout by TA Associates. Numara Software will use the launch as a springboard for growth as it looks to build on its existing leadership position in the help desk and asset management market, where its Track-It! software is the world’s most deployed solution.  More

Intuit Agrees to Sell Information Technology Solutions Business.
TA Associates, a leading buyout and private equity firm, today announced it has signed an agreement to purchase the Information Technology Solutions (ITS) business unit of Intuit Inc. (Nasdaq: INTU) in a $200 million buyout. The transaction is expected to close within 90 days. More

TA Associates Announces $200 Million Buyout Of Intuit Information Technology Solutions.
TA Associates, a leading buyout and private equity firm, today announced it has signed an agreement to purchase the Information Technology Solutions (ITS) business unit of Intuit Inc. (Nasdaq: INTU) in a $200 million buyout. The transaction is expected to close within 90 days. More

Intuit IT Solutions Partners with Softchoice to Resell Track-It!
Intuit Inc.'s Information Technology Solutions division has formed a partnership with Softchoice Corporation, one of North America’s fastest growing technology suppliers, to resell Track-It!^® software, the world’s most widely installed help desk and asset management solution. More

Intuit Track-It! Named Best Help Desk Software by W2Knews
Intuit Track-It! IT help desk and asset management software has captured a W2K Target award from W2Knews, the world's largest online newsletter dedicated to Windows NT/2000/2003 issues. W2Knews readers voted the Track-It! product the industry’s best help desk software. The announcement, part of the Sixth Annual Target Awards, was made at this year’s Microsoft Tech.Ed conference in Orlando. More

Blue Ocean Software Becomes Help Desk Institute (HDI) Authorized Training Partner
Company continues to provide additional services to help organizations increase their productivity, efficiency, and customer satisfaction levels.

TMCnet
Numara Software Appoints Matt Dircks As Vice President Of Product Strategy
June 18, 2008

Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the appointment of Matt Dircks as vice president of product strategy. Dircks brings 20 years of software industry experience in product strategy, product marketing, engineering, and corporate development. He has held executive and product management positions with industry leading software vendors including Citrix Systems, NetIQ, and Quest Software, where he most recently served as General Manager of the Server Virtualization Business. Read full article

TMCnet
Customer Interaction Solutions Announces 2008 IP Contact Center Technology Pioneer Award Winners
June 04, 2008

Norwalk, CT (June 4, 2008) Technology Marketing Corporation (TMC) today announced the IP Contact Center Technology Pioneer Award winners presented by Customer Interaction Solutions magazine. This award recognizes the companies that have developed innovative IP contact center solutions that are the "best of the best". Read full article

TMCnet
Announcing the 2007 Product of the Year Award Winners Presented by Communications Solutions
June 03, 2008

Announcing the 2007 Product of the Year Award Winners Presented by Communications Solutions Read full article

InfoWorld
A conversation with Numara Software
May 15, 2008

"One of the interesting things about my job is that I get to talk to many people from a lot of different companies. Some of these conversations will turn into Test Center reviews; many won't. It dawned on me that I was being selfish in not sharing more of the conversations with readers, so I've made a nearly-mid-year resolution to do a lot more blogging based on the conversations I have." Read full article

NetworkWorld
Manage your Assets, Helpdesk and your Boss..
May 9, 2008

"When I'm talking about trying to improve the enterprise there is no escaping one constant factor, MONEY! No matter how much we say "IT is a profit center not a cost!" (since business would cease to function without us in the trenches) -- to those who make the decisions it's always about the bottom line." Read full article

TMCnet
Numara Software Launches New Version Of Numara Track-It!
May 6, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the release of Numara Track-It! 8.5, its award-winning help desk and asset management solution. " Read full article

TMCnet
Numara Software And SSPA To Co-Host Webinar On Achieving Service Excellence Across The Organization
April 29, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that on April 30th at 2:00 p.m." Read full article

TMCnet
Independent Research Firm Cites Numara Software as a Leader and Strong Performer in the Service Desk Management Tool Market
April 23, 2008

"Numara Software Solutions Recognized among the 16 Most Noteworthy Produtos for the Small and Large Enterprise Markets." Read full article

Tampa Bay Business Journal
Corporations boost Tampa Bay Technology Forum scholarship effort
April 1, 2008

"There's a new and growing scholarship program in the Tampa Bay area, and the catalyst is the philanthropic arm of the region's technology industry advocacy organization." Read full article

Centre Daily Times
Numara Software to Present IT Compliance Solutions for Government Organizations at FOSE 2008
March 31, 2008

"Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It!" Read full article

Sys-Con Media
Numara Software to Present IT Compliance Solutions for Government Organizations at FOSE 2008
March 28, 2008

"Senior Sales Engineer David Coffey Will Demonstrate Ease of Compliance Management with Numara Track-It!" Read full article

SearchDataCenter.com
Numara Software to Present IT Compliance Solutions for Government Organizations at FOSE 2008
March 13, 2008

"For Robert Sheridan K. Smith, the key to achieving and sustaining Sarbanes-Oxley (SOX) compliance is automation. As an IT manager for Arch Reinsurance Ltd., in Bermuda, a publicly held company that provides specialty property and casualty reinsurance, Smith has deployed data center automation tools wherever possible to help his company meet SOX requirements. "Given our limited staff and Recursos," Smith said, "it would be very difficult to sustain SOX compliance if we didn't use automation in our data centers." Read full article

TMCnet
Numara Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
February 28, 2008

"TAMPA, Fla.--(Business Wire)--Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara FootPrints has been recognized as a finalist in the third annual 2008 ContactCenterWorld.com Top Ranking Performers Awards for Best Technology Innovation in the Vendor Solution category. The award recognizes the top performing centers, agents and Produtos in the contact center industry. The Vendor Solution category specifically honors the top external solutions that improve both the experience of contact center agents and service to the customer." Read full article

Reuters
Numara Software Named a Finalist in the 2008 ContactCenterWorld.com Awards
February 28, 2008

"TAMPA, Fla.--(Business Wire)--Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara FootPrints has been recognized as a finalist in the third annual 2008 ContactCenterWorld.com Top Ranking Performers Awards for Best Technology Innovation in the Vendor Solution category. The award recognizes the top performing centers, agents and Produtos in the contact center industry. The Vendor Solution category specifically honors the top external solutions that improve both the experience of contact center agents and service to the customer." Read full article

StreetInsider.com
Emerging Technical Support Produtos and Services to Launch at CMP's HDI 2008 World Conference
February 20, 2008

"COLORADO SPRINGS, Colo., Feb. 20 /PRNewswire/ -- CMP's HDI (http://www.thinkhdi.com/), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced that more than 90 leading companies will exhibit, and many will launch new Produtos and services at the HDI Annual Conference & Expo (http://www.thinkhdi.com/hdi2008), the world's largest and most respected industry event for IT help desk and service and support professionals. HDI 2008 will be held at the Gaylord Texan Resort in Dallas, Tex., March 9 - 12, 2008." Read full article

The Earth Times
Emerging Technical Support Produtos and Services to Launch at CMP's HDI 2008 World Conference
February 20, 2008

"COLORADO SPRINGS, Colo., Feb. 20 /PRNewswire/ -- CMP's HDI (http://www.thinkhdi.com/), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced that more than 90 leading companies will exhibit, and many will launch new Produtos and services at the HDI Annual Conference & Expo (http://www.thinkhdi.com/hdi2008), the world's largest and most respected industry event for IT help desk and service and support professionals. HDI 2008 will be held at the Gaylord Texan Resort in Dallas, Tex., March 9 - 12, 2008." Read full article

Fox Business
Emerging Technical Support Produtos and Services to Launch at CMP's HDI 2008 World Conference
February 20, 2008

"COLORADO SPRINGS, Colo., Feb 20, 2008 /PRNewswire via COMTEX/ -- CMP's HDI (http://www.thinkhdi.com), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced that more than 90 leading companies will exhibit, and many will launch new Produtos and services at the HDI Annual Conference & Expo (http://www.thinkhdi.com/hdi2008), the world's largest and most respected industry event for IT help desk and service and support professionals. HDI 2008 will be held at the Gaylord Texan Resort in Dallas, Tex., March 9 - 12, 2008." Read full article

TechWhack
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 19, 2008
February 19, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation." Read full article

TMCnet
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 18, 2008
February 18, 2008

"TAMPA, Fla. --(Business Wire)-- Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation.." Read full article

StreetInsider.com
Numara Software to Host Informative Webinar on Effective IT Configuration Management February 18, 2008
February 18, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it will host an informational webinar on how to effectively manage IT assets on February 19, 2008 at 2:00 pm ET. The hour-long webinar titled, "How to Really Cover Your Assets," will educate listeners on how using Configuration Management (CM) as part of an effective IT service management strategy can help organizations assess current relationships, project the impact of future changes and mitigate unnecessary risk to their networks. The webinar will illustrate how one can quickly implement a configuration management process that will help to manage, track and understand the relationships between IT assets to maintain control, improve service and reduce costs. It will also cover important planning considerations to ensure a smooth and seamless implementation." Read full article

TMCNet
Numara Asset Manager now Compatible with Vista
February 13, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara Asset Manager, a service desk solution designed to provide a picture-perfect understanding of and insight into an organization's IT assets, is now Microsoft® Windows Vista®-Compatible." Read full article

The Earth Times
Numara Asset Manager now Compatible with Vista
February 13, 2008

"TAMPA, Fla. - Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that Numara Asset Manager, a service desk solution designed to provide a picture-perfect understanding of and insight into an organizations IT assets, is now Microsoft® Windows Vista®-Compatible. The solutions easy installation, deployment and audit procedures allow businesses to quickly assess their current IT landscape and efficiently develop plans for the future of their department and the business." Read full article

Bobsguide.com
Mondi Partners with Numara Software to Ensure SLA Commitment
February 4, 2008

"Numara Software, Inc., a leader in service desk management solutions, announced today that Mondi a leading international paper and packaging group - has taken the decision to deploy Numara FootPrints 8. The contract was secured in late December 2007, and the software will be rolled out across the UK Corrugated Division of Mondi during January." Read full article

SmartMoney
Numara Software Continues Momentum as the World's Most Widely Installed Help Desk & Asset Management Solution
January 29, 2008

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced a growing number of companies are turning to Numara Track-It! 8 to automate and control their service desk operations. The latest version of the world's most widely installed help desk and asset management solution, Numara Track-It! 8 is designed to be easy to learn and use, setting a new standard for usability, personalization and productivity."
Read full article

TMCnet
Numara Software to Speak at Technosium 2008
January 29, 2008

"Numara Software, Inc., a global provider of service desk solutions, today announced that vice president of product development Mark Krieger will present at Technosium 2008, which takes place January 27-31 in Santa Clara, CA." Read full article

TMCnet
Numara Software: Game, Set, And Match!
January 22, 2008

"Numara Software has won a major new deal with the Lawn Tennis Association to install its market leading service management solution, Numara FootPrints 8." Read full article

Information Week
Service Provider EasyStreet Finds Fewer Dropped Calls With ITIL
January 17, 2008

"Industry analysis groups are starting to recommend the IT Infrastructure Library for mid-market organizations with small staffs and even smaller budgets." Read full article

Information Week
IT Best Practices, Good For Small Business Too
January 7, 2008

"Industry analysis groups are starting to recommend the IT Infrastructure Library for mid-market organizations with small staffs and even smaller budgets." Read full article

TMCnet
Numara Software Celebrates Second Anniversary
December 21, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, this month celebrated its second anniversary under the Numara Software name." Read full article

Forbes
Numara Software Receives Customer Inter@action Solutions(R) Magazine's 2007 Product of the Year Award
December 13, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that its flagship product, Numara FootPrints 8, has received the 2007 Product of the Year Award from Technology Marketing Corporation's (TMC®) Customer Interaction Solutions magazine. Numara FootPrints 8 is the latest version of the company's award-winning, 100 percent web-based service desk management solution."
Read full article

Reuters
Numara Software Hosts Inaugural User Conference
November 29, 2007

"Attended by Hundreds of Customers and Offered More Than 50 Sessions on Optimizing Service Desk, Help Desk and Asset Management" Read full article

TMCnet
Winners of the 2007 Product of the Year Award Announced by Customer Interaction Solutions Magazine
November 28, 2007

"Technology Marketing Corporation today announced the winners of the 2007 Product of the Year Award winners presented by Customer Interaction Solutions magazine, the premier publication in call center, CRM and teleservices industries since 1982. The editors of Customer Interaction Solutions selected the companies which in their view display the vision, leadership and attention to detail that distinguish those deserving of the prestigious Product of the Year Award."
Read full article

TMCnet
Numara Software and EMA to Host Webinar on How Configuration Management (CMDB) Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period
November 27, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that along with Enterprise Management Associates (EMA) it will host a webinar titled, Practical Configuration Management: CMDB You Can Do Right Now! on Wednesday, November 28, 2007 at 11:00 am PST." Read full article

TMCnet
Numara Software Expands Its Global Presence
November 26, 2007

"Numara Software Inc. said it has opened office locations in several global markets. The new offices - located in France, Spain, Germany, Sweden, Denmark, Norway, South Africa and Australia - will market, sell and support Numara Software Produtos directly to customers in their local geographies, according to a release." Read full article

Tampa Bay Business Journal
Tampa software firm expands overseas
November 26, 2007

"Numara Software Inc. said it has opened office locations in several global markets. The new offices - located in France, Spain, Germany, Sweden, Denmark, Norway, South Africa and Australia - will market, sell and support Numara Software Produtos directly to customers in their local geographies, according to a release. " Read full article

dBusinessNews
Numara Software Leader Nominated for CEO of the Year
November 19, 2007

"Numara Software, a leader in service desk management solutions for IT professionals, today announced that its CEO, David Weiss, was named a finalist in Tampa Bay CEO Magazine's CEO of the Year competition in the technology category." Read full article

TMCnet
Numara Software Leader Nominated for CEO of the Year
November 19, 2007

"Numara Software, a leader in service desk management solutions for IT professionals, today announced that its CEO, David Weiss, was named a finalist in Tampa Bay CEO Magazine's CEO of the Year competition in the technology category." Read full article

Processor Online
Improve Your Help Desks Efficiency: SMEs Can Focus On Automation, Service & Common Sense
November 9, 2007

"Lacking a big budget means that SMEs don’t generally install a lot of self-service or proactive IT support solutions, but according to Shrivastava, there are two areas where smaller organizations can make a huge impact on the quality of their help desk efficiency: self-service and assisted service. " Read full article

Consumer Electronics Net
Numara Software to Present at ITIM 2007
November 7, 2007

"Numara Software, Inc., a global provider of service desk solutions, announced today that it will present at the fifth annual IT Infrastructure Management Conference & Expo (ITIM 2007). Scheduled for November 6 - 9, 2007 at the MGM Grand Hotel in Las Vegas, Nevada, ITIM 2007 is the premier event for IT management and executives seeking to achieve best practices and success across their entire IT organization." Read full article

CRM Buyer
Mobile CRM: Six Experts Dial In
November 6, 2007

Mark Krieger, vice president of development for Numara Software, on panel of experts, addresses mobile CRM, in this article covering how "Mobile CRM brings many advantages to an organization, some of which are yet to be discovered. Suffice it to say that it does much more than enable mobile access to e-mail and text messaging. This is about access to real data and the ability to manipulate it in real time, as well as the ability to conduct transactions remotely. "
Read full article

PR-Inside
Numara Software to Present at ITIM 2007
November 6, 2007

"Numara Software, Inc., a global provider of service desk solutions, announced today that it will present at the fifth annual IT Infrastructure Management Conference & Expo (ITIM 2007). Scheduled for November 6 - 9, 2007 at the MGM Grand Hotel in Las Vegas, Nevada, ITIM 2007 is the premier event for IT management and executives seeking to achieve best practices and success across their entire IT organization." Read full article

CRM Buyer
Mobile CRM: Six Experts Dial In
November 6, 2007

Numara Software Vice President Marke Krieger featured in article covering Mobile CRM: "Mobile CRM brings many advantages to an organization, some of which are yet to be discovered. Suffice it to say that it does much more than enable mobile access to e-mail and text messaging. This is about access to real data and the ability to manipulate it in real time, as well as the ability to conduct transactions remotely." Read full article
Additionally cited at: Tech Biz Watch Blog

InformationWeek
Control Issues: Who Really Owns The PC?
November 3, 2007

This article discusses the challenges facing businesses and IT professionals in creating optimal freedom and security balances within company networks.  Often, the views of business-oriented employees contrast with the concerns of the IT department for protecting business property and the safety of the network.  Numara Deploy and Numara Asset Manager are listed as tools to help PCs meet compliance standards while maintaining some measure of user freedom. Read full article

Ragsdale's Eye on Service Industry Blog
Live from the 2007 Numara Software User Conference
October 8, 2007

"It is conference season, and after a few days at home recovering from the SSPA Services Leadership Conference in New Orleans, I was back in the Southeast this week for the 2007 Numara Software User Conference in Orlando. Numara Software has been growing by leaps and bounds, and with the acquisition of Unipress last year they are also working with larger companies."
Read full article

Ecommerce Times/ Customer Inter@ction Solutions
Going Mobile With CRM: Six Experts Offer Guidance
October 1, 2007

"Mobile CRM brings many advantages to an organization, some of which are yet to be discovered. Suffice it to say that it does much more than enable mobile access to e-mail and text messaging. This is about access to real data and the ability to manipulate it in real time, as well as the ability to conduct transactions remotely.."
Read full article

TMCnet
Numara Software Launches Numara FootPrints 8 Service Desk Solution
September 27, 2007

"Numara Software Launches New Version of Award-Winning Numara FootPrints: Numara FootPrints 8 Combines ITIL Compatibility with Enhanced Usability to Deliver the Most Powerful Service Desk Solution on the Market Today."
Read full article

CRMToday
Numara Software Launches New Version of Award-Winning Numara FootPrints
September 27, 2007

"Numara FootPrints 8 Combines ITIL Compatibility with Enhanced Usability to Deliver the Most Powerful Service Desk Solution on the Market Today"
Read full article

PC World
Preview Briefing: Numara FootPrints 8
September 26, 2007 Numara FootPrints 8 Recognized by Top Industry Analyst John Ragsdale, Vice President of Research, Service & Support Professionals Association - "If you are in the market for a new case management/workflow system, you can't beat the functional depth of Numara FootPrints, especially for the very affordable price point."
Read full article

CRM Marketplace
Numara Software Launches New Version Of Award-Winning Numara FootPrints
September 26, 2007

"Numara Software, Inc. a leader in service desk management solutions for IT professionals, recently announced the release of Numara FootPrints 8, the next generation of its award-winning web-based service desk management solution. Featuring streamlined ITIL enablement tools and powerful workflow automation, along with bold usability features and advanced customization options, this release is unprecedented in its ease of implementation and configuration, making Numara FootPrints 8 the most comprehensive and flexible solution of its kind." Read full article

Customer THINK
Numara Software Launches New Version of Award-Winning Numara FootPrints
September 26, 2007

"Numara FootPrints 8 Combines ITIL Compatibility with Enhanced Usability to Deliver the Most Powerful Service Desk Solution on the Market Today" Read full article

CRMXchange
Numara Software Launches New Version of Award-Winning Numara FootPrints
September 26, 2007

"Numara Software, Inc. a leader in service desk management solutions for IT professionals, today announced the release of Numara FootPrints 8, the next generation of its award-winning web-based service desk management solution. Featuring streamlined ITIL enablement tools and powerful workflow automation, along with bold usability features and advanced customization options, this release is unprecedented in its ease of implementation and configuration, making Numara FootPrints 8 the most comprehensive and flexible solution of its kind." Read full article

Desk Software
Numara Software Launches New Version
September 26, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced the release of Numara FootPrints 8..." Read full article

TMCnet
Numara Software to Host Inaugural User Conference
September 4, 2007

"Numara Software, Inc. announced it will host the first-ever user conference for Numara FootPrints and Numara Track-It! customers this fall. The 2007 Numara Software User Conference offers a great opportunity for customers to learn new technologies, expand their knowledge of Numara Software solutions, exchange service desk best practices and benefit from real-world deployments of the company's award-winning product line." Read full article

Tampa Bay Business Journal
Software company to host first-ever user conference
September 4, 2007

"Numara Software, Inc. will give users of its Produtos a chance to congregate next month when the Tampa-based company hosts its inaugural user conference in Orlando." Read full article

Enterprise Networks & Servers
Free Flowing Network Monitoring Tools
September 2007

"Numara Track-It! highlighted as a product that is compatible with Scrutinizer, a free tool for analyzing flow technologies."
Read full article

TMC Net
Numara Software Extends Popular Webinar on Customer Support Innovation for Call Centers
August 20, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced it will extend the run of its popular webcast, "Managing Growing Technical Complexities While Meeting High Touch Customer Demands." Originally attended by over 200 IT and call center professionals, the 60-minute presentation includes commentary from industry experts on mitigating technical complexities in the call center while enhancing the customer experience."
Read full article

TMC Net
Numara Software CEO David Weiss featured author in An Insider's Perspective On The Ins And Outs Of The Software Companies Industry And Its Future
August 13, 2007

"Research and Markets has announced the addition of "Growth Strategies For Software Companies: Industry Leaders on Management Team Leadership Strategies, Financial and Profitability Measures, and Setting Goals for Long Term Success (Inside The Minds)" to their offering. Growth Strategies for Software Companies is an authoritative, insider's perspective on the ins and outs of this dynamic industry and the future of the business, on a global scale."
Read full article

CRM Buyer
10 Advantages of SaaS for the Call Center
August 12, 2007

"The SaaS model also means customers can get faster access to new software and features. Most SaaS providers offer a range of software which customers can combine to make their own custom suites. Customers can quickly access and "trial" new applications as soon as they become available." - Featuring Mark Krieger, Numara Software executive Read full article

TMC Net
2007 TMC Labs Innovation Award Winners Announced by Customer Interaction Solutions Magazine
August 3, 2007

"Technology Marketing Corporation (TMC) has announced the winners of the 2007 TMC Labs Innovation Award presented by Customer Interaction Solutions magazine. Customer Interaction Solutions has been #1 in CRM, Call Centers and Teleservices Since 1982."
Read full article

CIO Today
Advantages of SaaS for the Call Center
August 1, 2007

"The call center can use a hosted solution without having to purchase and manage the I.T. infrastructure required to host a service desk solution themselves," said Mark Krieger, VP of product development for Numara Software. "Often, the I.T. department, which would need to help set this up and manage it for the call center, has other priorities." Read full article

NewsFactor Business Report
Advantages of SaaS for the Call Center
August 1, 2007

"The call center can use a hosted solution without having to purchase and manage the I.T. infrastructure required to host a service desk solution themselves," said Mark Krieger, VP of product development for Numara Software. "Often, the I.T. department, which would need to help set this up and manage it for the call center, has other priorities." Read full article

TMC Net
Customers Vote Numara Software 'Best In Class Customer Service' For Help Desk Solution
July 9, 2007

"Numara Software, a global provider of service desk solutions, announced today that it's been voted 'Best in Class Customer Service in Americas' for its help-desk solution by ContactCenterWorld.com members. ContactCenterWorld.com, a global support organization for contact center industry professionals, recognized winners at its Members' Choice Awards in June. Numara Software also received a 'First Class Customer Service' Award for its multi-channel solutions." Read full article

CRM Buyer
SaaS in East Asia, Part 2: Expanding to SMBs
July 5, 2007

The primary factor preventing companies from adopting SaaS is a lack of a business requirement. Many organizations are not deploying SaaS as they perceive licensed software to be cheaper and also consider SaaS applications technologically less mature." said Ravi Shekhar Pandey, Springboard Research software analyst.
Read full article

TMC Net
Numara® Software Executives Featured in the New Book Inside the Minds: Growth Strategies for Software Companies
June 28, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that David Weiss, president and CEO of Numara Software, and Mark Krieger, vice president of development, have been selected by the Inside the Minds editorial board to contribute to the recently released book, Inside the Minds: Growth Strategies for Software Companies, published by Aspatore Books (www.Aspatore.com)." Read Full Article

TMC Net
Numara® Track-It!® 8 Training Transcends Traditional
Classroom Learning
June 20, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced a brand new online training subscription program for its recently launched Numara Track-It! 8. This convenient and cost-effective learning solution enables Numara Track-It! 8 customers to quickly become proficient in using the latest version of the world's most widely-installed help desk and asset management solution." Read full article

TMC Net
Independent Research Firm Cites Numara Software as a Strong Performer in Interaction-Centric Customer Service Management Software Report
June 14, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT and customer support professionals, today announced it was among the select companies that Forrester invited to participate in its The Forrester Wave®: Customer Service Management (CSM) Software, Q2 2007. This recent report recognizes Numara FootPrints as a Strong Performer for interaction-centric customer service management." Read full article

TMC Net
Numara Software was Named a Finalist in eWeek's 7th Annual Excellence Awards Program
June 13, 2007

"Numara Software announced today that eWEEK, a Ziff Davis Media publication and one of the IT industry's leading enterprise magazines, has named the Numara Software Numara FootPrints Hosting Service 7.5 a finalist in eWEEK's seventh Annual Excellence Awards program, in the Business Relationship Management category." Read full article

TMC Net
Government Organizations Choose Numara Software as Preferred Service Desk Provider
June 5, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that seven customers have recently joined its growing roster of government organizations. With more than 15 years of experience and two flagship product offerings, Numara Track-It! and Numara FootPrints, Numara Software is committed to supporting the IT support needs of government departments, agencies and authorities." Read full article

CIS Magazine
The Top 10 Advantages Of Software As A Service For The Call Center
May 29, 2006

"Adoption of the software as a service (SaaS) model is rapidly increasing across the enterprise, but particularly in the call center as companies are discovering the advantages today’s hosted solutions offer over premise-based systems...These new solutions, which have much greater power and flexibility compared to the early hosted or ASP-provided solutions of a few years ago, are now opening a new frontier for customer care." Read full article

TMC Net
Numara Remote Reduces the Need for IT ''Cube Calls''
May 21, 2007

"Numara Remote enables help desk technicians to remotely diagnose and solve end-user problems in a fast, secure and accurate manner, increasing productivity and reducing the need for expensive onsite visits." Read full article

Business Wire
Numara Remote Reduces the Need for IT ''Cube Calls''
May 21, 2007

"Redesigned Solution Offers Expanded Integration and Enhanced Collaboration for Rapid Problem Resolution." Read full article

TMC Net
2007 CRM Excellence Awards Winners Announced by Customer Interactions Solutions Magazine
May 18, 2007

"Technology Marketing Corporation (TMC) announced the winners of the Eighth Annual CRM Excellence Awards, sponsored by its flagship publication. Customer Interaction Solutions magazine."
Read full article

CRM Advocate
Numara® Software Broadens Latin American Operations
through Partnership with Network1
May 7, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that it is expanding its presence in the Latin American market by signing a distribution agreement with Network1, Brazil's largest complete telecommunications solutions distributor." Read full article

IT Reseller Online
Numara® Software Broadens Latin American Operations
through Partnership with Network1
May 9, 2007

"Numara Software, one of the leaders in service desk management solutions for IT professionals, recently announced that it is expanding its presence in the Latin American market by signing a distribution agreement with Network1, Brazil's one of the largest complete telecommunications solutions distributor." Read full article

TMC Net
Numara® Software Broadens Latin American Operations
through Partnership with Network1
May 7, 2007

"Numara Software announced today that it is expanding its presence in the Latin American market by signing a distribution agreement with Network1, Brazil's largest complete telecommunications solutions distributor." Read full article

Tampa Bay Business Journal
Numara® Software Broadens Latin American Operations through Partnership with Network1
May 7, 2007

"Numara Software announced today that that it is expanding its presence in the Latin American market by signing a distribution agreement with Network1, Brazil's largest complete telecommunications solutions distributor." Read full article

Business Wire
Numara™ Software Broadens Latin American Operations through Partnership with Network1
May 7, 2007

"Numara Software announced today that that it is expanding its presence in the Latin American market by signing a distribution agreement with Network1, Brazil's largest complete telecommunications solutions distributor." Read full article

Processor
Numara Software releases Track-It! 8
May 4, 2007

"Numara Software has released Track-It! 8, the latest version of the company’s help desk and asset management software."
Read full article.

eSchool News - "Tools for Schools"
Numara® Software Welcomes Premier Education Institutions to Its Client Roster
May 2, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced nine of the many educational institutions that have recently selected Numara Software's solutions, demonstrating the company's continued strength in the education market" Read full article

TMC Net
Numara® Software Receives 2007 CRM Excellence Award from Customer Interactions Solutions Magazine
April 30, 2007

"Numara Software announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions® magazine has named Numara® FootPrints® as a recipient of a 2007 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982." Read full article

Business Wire
Numara® Software Receives 2007 CRM Excellence Award from Customer Interactions Solutions Magazine
April 30, 2007

"Numara Software announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions® magazine has named Numara® FootPrints® as a recipient of a 2007 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982." Read full article.

TMC Net
Communications Solutions 2006 Product of the Year Award Winners Announced
April 30, 2007

"Technology Marketing Corporation is pleased to announce the winners of the 2006 Product of the Year Award from Communications Solutions. " Read full article

Network Computing
Numara Software's Track-It! 8
April 26, 2007

"Enterprise Edition combines helpdesk and asset management to help large and small enterprises discover and track assets, manage software licenses and speed problem remediation." Read full article.

Digital 50
Numara® Software Welcomes Premier Education Institutions to Its Client Roster
April 24, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced nine of the many educational institutions that have recently selected Numara Software's solutions, demonstrating the company's continued strength in the education market." Read full article

Numara Software has released Track-It! 8, the latest version of the company’s help desk and asset management software.

Small Business Computing
Numara Software Announces Next Generation of Numara Track-It!
April 19, 2007

"Numara Track-It! 8 is available immediately. New features include a fully redesigned, Microsoft® Outlook®-like user interface (UI) that makes the product even easier to use, a customizable management dashboard with real-time updates to monitor key performance indicators (KPIs) and a Smart Client that provides the same rich user experience whether running over a LAN or a WAN." Read full article

TMC Net
Numara Software Announces Next Generation of its Award-Winning Numara Track-It!
April 19, 2007

"Release Features New UI, Customizable Management Dashboard and Smart Client." Read full article

SMB Tech News Today Blog
InfoWorld - San Francisco, CA USA
Numara Software Updates Numara Track-It!
April 19, 2007

"Long-time favorite help desk and asset tracking app for my SMB customers, Track-It just went to version 8. Now has a redesigned and supposedly much more intuitive interface and also updated reporting so Track-It can better...track." Read full blog entry

CRM Today
Numara Software Announces Next Generation of its Award-Winning Numara Track-It!
April 19, 2007

"Numara Software, Inc. today announced the launch of
Numara Track-It! 8, the next generation of the world’s most
widely-installed help desk and asset management solution.
Available immediately, the release sets a new standard for
usability, personalization and productivity." Read full article

CRMXchange
Numara Software Announces Next Generation of its Award-Winning Numara Track-It!
April 18, 2007

"Release Features New UI, Customizable Management Dashboard and Smart Client." Read full article

CRMDirectory
Numara Software Announces Next Generation of its Award-Winning Numara Track-It!
April 18, 2007

"Numara Software, Inc. today announced the launch of
Numara Track-It! 8, the next generation of the world’s most
widely-installed help desk and asset management solution.
Available immediately, the release sets a new standard for
usability, personalization and productivity." Read full article

CRMAdvocate
Numara Software Announces Next Generation of its Award-Winning Numara Track-It!
April 18, 2007

"Numara Software, Inc. today announced the launch of Numara Track-It! 8, the next generation of the world’s most widely-installed help desk and asset management solution. Available immediately, the release sets a new standard for usability, personalization and productivity." Read full article

CIO
Getting Ready for Windows Vista Deployment
March 27, 2007

"If you're a CIO, you've been down this road before. You experienced the growing pains in making a transition from Windows NT 4.0 to Windows 2000, and then from Windows 2000 to Windows XP. So you know what it takes to shift an enterprise to a new operating system, whether on the desktop or the back end." Read full article

Computerworld
With DST nigh, here's the latest on vendor patches, fixes
March 7, 2007

"With the move to daylight-saving time (DST) fast approaching, IT vendors are still posting last-minute software and hardware fixes to resolve any problems associated with the time change, which goes into effect at 2 a.m. local time this coming Sunday. Some companies plan to have IT staffers working over the weekend to make sure the change goes smoothly. Others have said they're ready for the clocks to move forward an hour." Read full article

TMCnet Online
Numara Software and AnythingIT Partner to Provide End-to-End IT Asset Lifecycle Management
February 28, 2007

"Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today its partnership with AnythingIT, a global provider of technology asset management services" Read full article

IT Business Net
Numara Software and AnythingIT Partner to Provide End-to-End IT Asset Lifecycle Management
February 28, 2007

From Discovery to Disposal, Companies Help Organizations Ensure IT Accountability and Proper Governance. Read full article

Business Wire
Special Olympics Fast Tracks its IT Support with Numara® Software
February 22, 2007

Numara® FootPrints® Empowers Organization’s Help Desk to Keep Pace with Worldwide Operations. Read full article

TMCnet Online
Special Olympics Fast Tracks its IT Support with Numara® Software
February 22, 2007

Numara® FootPrints® Empowers Organization’s Help Desk to Keep Pace with Worldwide Operations. Read full article

Computer World
After IT cuts, Corrections Dept. Turned to Prisoners for
Help Desk Duty
February 21, 2007

Female inmates handled 16,000 help desk cases last year for Colorado Department of Corrections IT help desk. Read full article

St. Petersburg Times
Company Notes: Technology
February 19, 2007

"Numara Software Inc., 2202 N West Shore Blvd., Suite 650, Tampa, announces that My Computer Works Inc., a personal computer technical support services company, has selected Numara's software FootPrints to automate, track and report customer support requests."
Read full article

TMCnetOnline
Numara® Software Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award
February 2007

"Numara® FootPrints 7.5 Hosting Service Honored for Outstanding Innovation" Read full article

CRM Today
Numara® Software Helps Blue Ridge Paper to Increase both Compliance and First Call Resolutions
February 6, 2007

Paper Produtos producer uses Numara FootPrints to meet SOX requirements and improve Service Desk operations.
Read full article

Business Wire
Numara® Software Helps Blue Ridge Paper to Increase both Compliance and First Call Resolutions
February 5, 2007

Paper Produtos producer uses Numara FootPrints to meet SOX requirements and improve Service Desk operations.
Read full article

Tampa Bay Technology Forum
In the News - Weekly Update
"Numara Software Supports Local “Extreme Makeover: Home Edition” Project"
January 2007

"Tampa’s Numara Software, Inc. has announced its support of popular television show “Extreme Makeover: Home Edition’s” project for a Davis Island family whose home was destroyed after a plane crashed into it.  Numara joined Whirlpool, Verizon and Tampa International Airport in donating funds and their employees’ time to assist in the rebuilding."

TMCnetOnline
Numara Software Helps Mitigate IT Impact of New Daylight Saving Time (DST) Schedule
January 31, 2007

Auditing Produtos Identify Systems and Devices that Require OS Patches Due to Date Change. Read full article.

CRM Advocate
Numara Software Helps Mitigate IT Impact of New Daylight Saving Time (DST) Schedule
January 31, 2007

Auditing Produtos Identify Systems and Devices that Require OS Patches Due to Date Change. Read full article.

CRM Today
My Computer Works, Inc. Selects Numara FootPrints to Manage
Virtual Call Center and Customer Support Operations
January 31, 2007

"Company Optimizes Recursos and Improves Customer Service with Automated Tracking System, Remote Capabilities, Uniform Reporting and Single View of Business." Read full article

TMCnetOnline
My Computer Works, Inc. Selects Numara FootPrints to Manage
Virtual Call Center and Customer Support Operations
January 29, 2007

"Company Optimizes Recursos and Improves Customer Service with Automated Tracking System, Remote Capabilities, Uniform Reporting and Single View of Business." Read full article

TMCnetOnline
Numara Software Receives Customer Inter@ction Solutions® Magazine's 2006 Product of the Year Award
January 23, 2007

"Numara FootPrints 7.5 Hosting Service has received a 2006 Product of the Year Award from Technology Marketing Corporation's (TMC) Customer Inter@ction Solutions® magazine"
Read full article

Also featured at these media outlets:
Yahoo! Finance
Market Watch from Dow Jones
Morningstar
Excite- Money & Investing
Business Wire:
The Dallas Morning News
FML eXchange
HIPLOID.com
ITTown.com
BusinessMVP
OpticalKeyhole.com
Greater Richmond Technology Council
SearchTheWeb.com
SecuritySales.com
WMSLUK.com
Broadcast News Room

InfoWorld
Upgrading to Vista? Proceed with caution
January 22, 2007

"If you're thinking of leading your enterprise into Vista country, adding Office 2007 and Exchange 2007 might make the trip worthwhile."
Read full article

TMCnetOnline
Numara Software Joins Several Tampa Businesses to Support "Extreme Makeover: Home Edition'' Project
January 19, 2007

"Numara Software, Inc. (formerly Blue Ocean Software) today announced its support of the "Extreme Makeover: Home Edition" project in Davis Island, Florida that launched earlier this month. With a financial donation and time spent onsite to support the project, Numara Software demonstrates its commitment to its community and its customer, WCI Communities, Inc., the contractor for the Tampa project." Read full article

Broadcast News Room
Numara Software Joins Several Tampa Businesses to Support ''Extreme Makeover: Home Edition'' Project
January 19, 2007

CRM Today
Numara Track-It! Used Most by Law Firms for Help Desk Management
January 17, 2007

"Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management" Read full article

Yahoo! Finance
Numara Track-It! Used Most by Law Firms for Help Desk Management
December 21, 2006

"Survey by International Legal Technology Association Finds Numara Track-It! is the Most Popular Solution for IT Auditing and Trouble Ticket Management" Read full article

Syndicated Columnist: Joe O'Neill
Media General - Sunbelt Newspapers
Bowling: A Striking Success For Team-Building
December 6, 2006

"Stop in at Channelside’s Splitsville some evening - preferably Tuesday, Wednesday or Thursday – between, say, 5 and 8 p.m. And sure enough, there they are: the after-work, Happy Hour crowd winding down over gourmet pizza and Cosmopolitans."
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WindowsITPro
Hot Spot: Reduce support costs and delays now!
December 2006

"ITIL® Compatible Numara FootPrints delivers company-wide benefits of centrally managing multi-channel requests, self-service online and accessing contact records in LDAP & SQL directories."
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WindowsITPro
Automate Workflows and Requests, Implement Best Practices
December 2006

"Numara Software announced Numara FootPrints 7.5, a Web-based service desk solution for Help desk and customer support centers that's based on Uni-Press FootPrints, a recent Numara acquisition."
Read full article

CRM Today
Numara Software Produtos Assist Companies Planning Vista Migration
December 19, 2006

"Numara Software announced its capabilities and support for customers planning to introduce the new Microsoft Vista operating system to their IT environments. The company's Produtos, which audit and track IT assets, are able to detect compatibility and determine readiness of hardware and software for the new OS. Leveraging Numara Software's experience in leading companies through major operating system upgrades, the company has launched a three-part series of podcasts, titled "Optimizing Your Vista Migration," to offer essential tips and guidance for an efficient and cost-effective transition." Read full article

TMCnetOnline
Numara Software Produtos Assist Companies Planning Vista Migration
December 14, 2006

"Numara Software announced its capabilities and support for customers planning to introduce the new Microsoft Vista operating system to their IT environments. The company's Produtos, which audit and track IT assets, are able to detect compatibility and determine readiness of hardware and software for the new OS. Leveraging Numara Software's experience in leading companies through major operating system upgrades, the company has launched a three-part series of podcasts, titled "Optimizing Your Vista Migration," to offer essential tips and guidance for an efficient and cost-effective transition." Read full article

dBusiness News Tampa
Numara Software Marks its Anniversary with Record Breaking Revenues
December 13, 2006

"In its First Year as an Independent Company, Numara Software has Positioned itself as a Leader in the Service Desk Market."
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Executive Decision
Will Macs Make It Into Corporate America?
December 2006

"The Mac users Numara Software currently serves are media companies and educational institutions—industry sectors that have always been Mac-friendly." Read full article

Campus Technology
Help for the Help Desk
December 11, 2006

"Numara Software, a provider of service desk management solutions for IT and support professionals, has acquired UniPress Software, developer of the FootPrints web-based help desk tracking system."
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Processor.com
Manage Your Assets, Manage Your Budget
December 8, 2006

Equipment Life Cycle Tips From The Pros
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CRM Advocate
Numara FootPrints 7.5 Achieves PinkVerifyTM ITIL Certification for Service Support 
December 6, 2006

"Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes"
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CRM Today
Numara FootPrints 7.5 Achieves PinkVerifyTM ITIL Certification for Service Support  
December 5, 2006

"Numara Software’s service desk solution recognized by Pink Elephant for IT best practices integrating Incident, Problem, Change and Configuration Management Processes"
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CRM Today
Colorado Department of Corrections Selects Numara® Software’s FootPrints
November 15, 2006

"Numara Software, Inc., provider of service desk management solutions for small-to mid-sized enterprises, has announced that the Colorado Department of Corrections (CDOC) has selected Numara Software’s FootPrints® to manage IT support for 6,000 state employees across 25 locations, as well as monitor private prison facilities." Read full article

CRM Today
Numara Software Named an SSPA Recognized Innovator 
November 8, 2006

"Numara FootPrints Honored for Revolutionizing Customer
Service and Support"
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CRM Advocate
Numara Software Named an SSPA Recognized Innovator 
November 8, 2006

"Numara FootPrints Honored for Revolutionizing Customer
Service and Support"
Read full article

CRM Today
Numara Software to Present at the Service & Support Professionals Association Services Leadership Conference
November 7, 2006

"Numara Software, Inc. (formerly Blue Ocean Software) has announced that Mark Krieger, vice president of product development at Numara Software, will be speaking at the Service & Support Professionals Association (SSPA) Services Leadership Conference on November 14." Read full article

CRM Today
SSPA Announces "Recognized Innovators'' Awards for Technology That Revolutionizes the Way Organizations Serve Their Customers
November 2, 2006

"Product/technology vendors in each of three categories - Technology Innovation, Customer Experience Innovation and Optimization Innovation - have been honored for improving the way companies provide service and support to their customers." Read full article

Network World
Numara aims to make bigger service desk management tracks with FootPrints
October 2006

"Numara's acquisition of FootPrints puts it in the big league,"
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Computerworld
Numara Releases Help Desk Software
October 23

"Numara Software Inc. in Tampa, Fla., has released Version 7.5 of its FootPrints software for Web-based help desk and customer support."
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Maddux Business Report
Fast Tracking Inventory
October 2006

"Bar code applications are pretty common these days, but Numara Software is a step ahead of many of its competitors..."
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Computer Business Review Online
Raritan Teams Up with Numara Software for Incident Resolution
Sept. 20, 2006

"Remote-management vendor Raritan Computer Inc has announced an agreement with help-desk and asset-management developer Numara Software Inc for a joint incident-resolution offering."
Read full article

Also featured at these media outlets:
Yahoo! Finance
Information Storage & Security Journal
Sys-con - i-Technology Media
DallasNews.com
Forbes.com
Wall Street Online

Call Center Magazine
Numara Acquires UniPress Software; Acquisition fever in the call center software community continues
Sept. 18, 2006

"Numara Software has announced its acquisition of UniPress Software, the developer of the FootPrints web-based service desk software." Read full article

Tampa Tribune
Numara Buys UniPress
Sept. 14, 2006

"Numara Software, a Tampa-based maker of computer help desk software for small businesses, has acquired UniPress Software, an Edison, N.J., company that focuses on similar services for large companies." Read full article

CRM Advocate
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Produtos
Sept. 14, 2006

"Concurrent with its acquisition of UniPress Software, as announced today in a separate press release, Numara Software Inc., a leader in service desk management solutions for small-to mid-sized enterprises, announced the availability of Numara FootPrints 7.5 and three new service desk Produtos." Read full article

CRM Today
Numara Software Acquires UniPress Software
Sept. 14, 2006

"The combination of these two highly successful and established organizations positions Numara Software as the dominant leader in the small and mid-sized enterprise service desk market." Read full article

Tampa Bay Business Journal
Numara Acquires New Jersey Company, Expands IT Offerings
Sept. 13, 2006

"In an effort to expand its service desk management market, Numara Software Inc. acquired UniPress Software of New Jersey." Read full article

TMC Net
Numara Software Acquires UniPress Software
Sept. 13, 2006

"Numara Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions." Read full article

TMC Net
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Produtos
Sept. 13, 2006

"Numara Asset Manager, Numara FootPrints Change Management, and Numara FootPrints Sync join the latest release of Numara FootPrints 7.5 to Deliver Enhanced Web-Based Service Desk Solutions" Read full article

CRM Advocate
Numara Software Acquires UniPress Software
Sept. 13, 2006

"Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions" Read full article

CRM Today
Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Produtos
Sept. 13, 2006

"Numara Asset Manager, Numara FootPrints Change Management, and Numara FootPrints Sync join the latest release of Numara FootPrints 7.5 to deliver enhanced web based service desk solutions." Read full article

Computing News
Numara® Software Introduces New Bar Code Extension for Numara® Track-It!® 7
June 26, 2006 "Numara® Track-It!® Bar Code allows IT professionals to use bar code devices to capture IT asset information directly into the Numara® Track-It!® Inventory module, thus providing greater accuracy and control."
Read full article

Network Computing (UK)
Product review- Numara Track-It! 7
June 2006 "If you want ease of use, a low training overhead, efficient work order management, asset tracking, good reporting and a product that delivers in the context of modern IT management, Numara Track-It! Enterprise version 7 is an excellent fit, representing great value." Read full article

Tampa Tribune
Business Profile: Michael Branca
June 5, 2006

Q&A with MICHAEL BRANCA-Chief financial officer of Numara Software Inc., a global provider of IT management solutions for professionals
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Tampa Bay Business Journal
Numara Software names CFO
May 16, 2006 "Michael Branca will serve as chief financial officer for Numara Software, Inc. Branca's experience includes 13 years with IBM, serving as controller for the $2 billion division that developed Mainframe VM, MVS and VSE Enterprise Systems Software."
Read full article.

Also featured at these media outlets:
Washington Business Journal
Dallas Business Journal
Business Review/Albany Business Journal
Sacramento Business Journal
Wichita Business Journal
Pittsburgh Business Journal
Houston Business Journal

IT Week- UK
ISO Standard for Software Asset Management
May 15, 2006
By James Murray

"A new international standard was published last week detailing best practices for software asset management. Experts said the new standard would help firms comply with regulations and avoid spending on unnecessary software licences. " Read fullarticle.

Redmondmag.com
"The Best of the Best: 2006 Readers' Choice Awards"
May 2006
By Lafe Low Compliance and Asset Management
"In this era of Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA) and outside auditing, asset management has never been more important... Numara Track-It is gaining traction particularly well in smaller organizations. "We have a department secretary who records everything in Track-It," says one reader from a small state government agency." Read full article

Government Computing News
"A bang for its buck"
Apr. 24, 2006
By Brad Grimes "When the Alcohol and Tobacco Tax and Trade Bureau was reorganized as its own entity, the challenge was finding a solution to help the agency manage its new infrastructure without adding unnecessary overhead. TTB's five-person IT staff needed a management tool that they could get running quickly. In January 2005, they purchased Numara Track-It! Enterprise Edition."
Read full article

Numara Software, Inc. Announces Record Number of Downloads for Numara Track-It! 7
"A bang for its buck"
Apr. 13, 2006
Read full article
Also featured at these national media outlets:

• MarketWatch from DowJones
• Forbes
• IT Town
• Yahoo Finance
• Morningstar
• Security Sales & Integration
• Dallas Morning News

Tampa Bay Technology Forum
In the News - Weekly Update
"A bang for its buck"
Apr. 17, 2006

"Numara Software Celebrates Record Number of Downloads for Numara Track-It! 7" Numara Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions), announced last week that the recently released Numara Track-It! 7 has attracted more evaluation requests than any other newly-released version in its 15-year history. Numara Track-It! 7 represents Numara Software's first major product milestone as an independent company, launched in December 2005.

Ponte Vedra Recorder
"Movers & Shakers"
Apr. 7, 2006 "Tampa-based Numara Software (formerly Blue Ocean Software/Intuit IT Solutions) has welcomed Ponte Vedra Beach resident Brendan J. Dawson as their new chairman of the board."
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Federal Computer Week Online
"Numara Partners with Softchoice"
March 22, 2006
By Michael Hardy

"Numara Software, a developer of asset management Produtos, has formed a partnership with Softchoice"
Read full article.

dBusinessNews Tampa
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 22, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Help Desk
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 22, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Denver Business Journal
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006

Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc. Read full article

FinWin
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Help Desk Power
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

MarketWatch
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Merrill Lynch
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

Red Orbit
"Numara Software® Inc., Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006

Effective February 2006, Brendan J. Dawson will serve as Chairman of the Board of Directors for Numara® Software, Inc. (formerly Blue Ocean Software/Intuit IT Solutions). Read full article

TMCNet
"Numara Software Inc. Welcomes Brendan J. Dawson as Chairman of the Board"
March 21, 2006 "Mr. Dawson is an extraordinary leader, and he brings a tremendous amount of experience to our Board," said David Weiss, president and CEO of Numara Software. Read full article

Tampa Bay Business Journal
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006 "Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc."
Read full article.

Yahoo! Small Business
"IT Veteran Takes Over as Numara Chairman"
March 21, 2006 "Brendan J. Dawson, who has served on the board of seven different private and public software companies in the past, has been named chairman of the board for Numara Software Inc."
Read full article.

Processor.com
“Help The Help Desk: Strategy Aids In Help Desk Upgrades”
Feb. 17, 2006 • Vol.28 Issue 7
By John Brandon

"An effective help desk is one that provides quality service in a timely manner, implements processes and procedures, sets expectations, measures performance, and communicates all these attributes appropriately,” says Sarah Keener, a product manager for Numara Software…"
Read full article.

Network World
Track-It! 7 Product Review
“NUMARA Track-It! Focuses on Aiding Help Desks at SMBs”
Jan. 23, 2006
By Paul Ferrill

“Track-It performs the help-desk function really well, because that's what it was designed for……”
Read full article.