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FootPrints
  Numara
Track-It!
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Asset Manager
 
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Network Monitor
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Deploy
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Patch Manager
  Numara Remote


Numara® Software and ITIL
(Information Technology Infrastructure Library)
 
Easily enable ITIL

Our flagship products address ITIL best practices in these key areas:

 
Numara® FootPrints®
The Service Desk Management Solution with Unequaled Time to Productivity
   

pink elephant

 
 
ITIL tech note
ITIL Tech Note: Implementing ITIL Processes Using Numara® Footprints

"ITIL wizard" for easy creation of full IT Service Management framework with no custom programming in just minutes.
ITIL project templates for IT Service Management support of Incident, Problem, Change, Release and Configuration Management.   

 
Numara® Track-It!®
The World’s Most Widely Installed Help Desk and Asset Management Solution


Numara Track-It! maps to the areas of Incident, Problem, Change, Configuration and Release Management.

 
 

Need help implementing ITIL?  Our proven Plan-Implement-Assess methodology will allow you to implement your ITIL framework quickly and easily. Contact our ITIL-certified Professional Services staff.

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Using Numara FootPrints to Implement Real World ITIL

Implementing ITIL (Information Technology Infrastructure Library) may seem daunting. During this live one-hour demo of Numara FootPrints, our 100% web-based service desk software, you’ll learn how to put ITIL processes into action. Numara FootPrints is Pink Elephant verified for ITIL compatibility.
 
   
 
ITIL
     
  Whitepaper:  

larry desiano photo Demystifying
ITIL: Recom-mendations for the SMB Market
by Larry Desiano
 

Recently, there has been a great deal of hype about ITIL in the US. Is ITIL right for your organization?
 

Find out: Download the whitepaper now!  
     
Awards
 
 


Call Center Product of the Year 2006

Contact Center World:  2005 Members Choice Award

CRM Magazine:  2006 Rising Star Award