Your CMDB lies at the core of your service offering. It can be used potentially by everyone in IT for a multitude of purposes and integrated with all the other ITIL processes
The implementation of a CMDB allows your IT service desk to Manage Configuration Items (CIs) and relationships in a fully integrated Configuration Management Database (CMDB).
The Numara FootPrints CMDB is able to merge discovery data collected from auditing tools, including Numara Asset Management, bar code databases, operational databases such as IT purchasing, or any other file formats such as CSV and SQL database tables.
CI relationships can be automatically set using the discovered IP address information to physically layout items and configurations. As such, Numara FootPrints CMDB puts your IT organization in a position to deliver to the business maximum availability of systems, applications and services.
Features Overview |
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