Numara® Software is committed to bringing you comprehensive, web-based support automation solutions for today’s integrated help desk and customer support environments.

Numara FootPrints Change Management provides you with tracking and automation in a controlled, rule-based manner with an approval and voting process to automate the stages of approval and ensure related communication workflow and processes are met.

You’ll ensure that appropriate changes are communicated, reviewed, approved by the right parties, and adopted in a timely manner. The result - you’ll save all parties involved valuable time.

Numara FootPrints Change Management can be used for IT change management and tracking, Sarbanes-Oxley IT compliance tracking, HIPAA tracking, 21-CFR Part 11 (pharmaceutical) tracking, and other business process/change management needs such as ITIL.

This Add-on module to Numara FootPrints gives your organization a centralized repository to track and manage all changes throughout their lifecycles, enabling a complete audit trail on every change.

For organizations that prefer to outsource the infrastructure and management of their web-based service desk, Numara Software offers you the Numara FootPrints Hosting Service.

Technical Overview

For more information on the architecture, database design, technical specifications, basic set up and installation and suggested hardware, download our Technical Overview.

Product Information
	Numara FootPrints Product Line Reference Manual
Getting Started Guides
	Numara FootPrints User Guide

"If you are in the market for a new case management/workflow system, you can't beat the functional depth of Numara FootPrints, especially for the very affordable price point."

John Ragsdale - Vice President of Research, Service & Support Professionals Association