Manage Configuration Items Faster with Less Impact on Resources and Lower Risk
Numara FootPrints ITIL - IT Service Management with Configuration Management (PDF)
Think configuration management is an overwhelming, costly process characterized by failure-prone implementations and complicated tools? Think again. Numara Software offers a practical and painless approach to configuration management with its tightly integrated Configuration Management module.
Configuration management serves as a foundation for successful IT service management because of its ability to maximize efficiencies, bridge IT and business silos, ensure configuration compliance, and speed up problem solving efforts via integration with the service desk. Numara FootPrints Configuration Management establishes a single source to manage critical system information, so you can align your organization's business and IT strategies – ultimately resulting in improved productivity and profitability.
Set yourself up for IT service management success by using the combined strength of Numara FootPrints and the Configuration Management module. The integrated module helps you establish a configuration management database (CMDB), consisting of configuration items (CIs) that can represent anything that IT manages or monitors, including hardware, software, documentation, and people.
With its fast implementation and automated integration with auto-discovery tools, Numara FootPrints takes the hassle, time, and expense out of creating and maintaining a functional CMDB.
Defining the relationships between CIs is one of the things that distinguish Configuration Management from Asset Management.
Numara FootPrints Configuration Management helps you:
Improve Support for Core Business Processes
- Gain control over core business services by establishing a configuration management database (CMDB) as a controlled repository of essential information components
- Increase visibility across the organization with a centralized view of all configuration items, including their attributes and relationships, and ensure all information is accurate, up-to-date, and accessible
- Effectively assess and manage risks by conducting comprehensive impact analysis of changes
Simplify Configuration Management
- Save time with web-based administration, an easy-to-use interface, and automatic attribute updating based on approval or implementation
- Tailor Numara FootPrints Configuration Management to fit your needs using built-in wizards and templates
- Automate the process of merging discovered data collected from auditing tools, including Numara Asset Management (NAMP), bar code databases, operational databases,or any other file formats, such as CSV files and SQL database tables
Integrate and Consolidate
- Access, link to, and seamlessly interact with multiple processes through tight integration with other ITIL/ITSM modules offered by Numara Software
- Dynamically analyze and navigate CI relationships to maintain maximum availability of systems, applications and services
- Build and manage multiple Configuration Management Databases (CMDBs) for multiple uses or business units
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