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Products: Numara FootPrints Asset Management Solutions

 
Combine your Numara FootPrints service desk with asset, deploy, and patch management add-on modules to deliver superior IT services

Take your ITIL-compatible Numara FootPrints help desk to the next-level with Numara Asset Management solutions:

Numara Asset Manager – Integrated with Numara FootPrints, Numara Asset Manager automatically inventories computer and software assets. Agents deliver precise support from a real-time snap-shot of user’s Windows, Mac, Linux, or UNIX platforms

Numara Deploy 8 - Reliably distributes application software to both Microsoft Windows® laptops and PCs across any connection, anywhere
Numara Patch Manager - Scan and deploy security patches to multiple workstations, all from a central console. Keep your IT infrastructure running 24/7

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With Numara Asset Management add-on modules, you’ll automate key operational tasks, reduce the deployment of technicians for site visits, and stretch your IT budget. You’ll achieve higher IT reliability, improved delivery of services, and eliminate help desk “spikes” caused by improperly installed software, viruses, or out-dated applications.

Numara footPrintsOverview

Turn your IT department into an IT service provider

Numara Asset Manager

Automatically populates hardware and software information about relevant assets into incident, problem and change records

Auto-discovers and inventories PC hardware and software in minutes across all major platforms—Windows, UNIX, Linux, and Mac
Tracks software licensing for compliance initiatives
Managed physical switch port mapping
Provides advanced web-based reports for software license compliance, project management, security, and optimization
Supports all types of networks, including VLANs, WANs, and Citrix/Terminal Services
 
Numara Asset Manager

Numara Deploy 8

Build custom software installation packages with no scripting required

Automatically push out and install applications—user’s always have latest software
Repair applications remotely without dispatching a technician—agents fix user problems instantly by just dragging an dropping icons
Remove illegal software through quick “search and destroy”
 
Numara Deploy 8

Numara Patch Manager

Simply and quickly manage, update and download all your patch updates for Microsoft Operating Systems, Microsoft applications and selected third party applications (Apache, WinZip) installed across your network

Assess the patch status of all Microsoft-based workstations on your network—up to 100,000 nodes-- as well as validate any existing patches that have been installed
Generate executive summaries, top ten reports, or workstation inventories, or view trend over time reports for each workstation
 
Numara Patch Manager


Questions? Submit an Online Inquiry

To learn about the complete Numara® FootPrints product line or to request a one-on-one walkthrough, call us at 1-800-557-6970 or visit us at Walkthroughs.

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See what our Customers say!
 
 

“Put simply, the software is extremely easy to implement and use.”  
Andy Gerringer, Network Administrator Alamance Regional Medical Center

 
     
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Resources
It’s simple. Scan up to 20 machines to detect security vulnerabilities. If a vulnerability or other threat is detected, it will be indicated by a Red X. All green checks indicates that the work-stations you just scanned are not currently vulnerable. Download the Patch Manager Trial and Take the Challenge

 
 
Which Track-It! is right for Me?
 

tony thomas

A Practical Guide: Building An Effective Patch Management Process

"Failure to keep operating system and application software patched increases the potential risk of serious financial legal and reputation losses due to information compromise."

Find out what key activities need to be addressed when formulating a patch process for your organization in this thorough 18-page whitepaper. By Tony Thomas  

Learn more: download the whitepaper
 
 
Automated IT assetmanagment Whitepaper
 

Mark Krieger

The Web-based Service Desk
Gaining Control of IT Management
by Mark Krieger

Free White Paper:
Extending the Reach of the Help Desk With Web-based Asset Management Will Significantly Improve Your Support Operations

Learn more: download the whitepaper
 
 
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Call Center Product of the Year 2006

Contact Center World:  2005 Members Choice Award

CRM Magazine:  2006 Rising Star Award
 
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